[Resolved] Street Style Store — Did not get my order nor the refund. | |||||
I placed an order, ref. No. Mdqqredsa, with street style store on 03/03/2016. I did receive the order but i had to exchange it for a different size. On 03/30/2016 i received a mail saying the pick up request is sent. Later on i got a mail saying that they cannot arrange a pick up as some automation process is on. They requested me send the package back on my own as i will get a credit note for the courier amount. I sent the package back on 17/04/2016. It was received at their end on 19/04/2016 17:36 hours. I still haven't received any exchanged order. Moreover i don't get timely replies either. It takes them a month to reply back to a mail. The only phone number provided on the website never works. All i get is "once the product reaches the warehouse we will dispatch the order." it has been five months. There is absolutely no clarity and no professionalism whatsoever. They are not ready to refund the money either. The last correspondence i received was on 12/06/2016. Was this information helpful? | |||||
Aug 8, 2021 Complaint marked as Resolved Street Style Store customer support has been notified about the posted complaint. | |||||
 4 Comments | |||||
Comments
It is clearly mentioned in the complaint also that I have already sent back the shipment. It was received at your end on April 19th. Now, I don't have the shipment or the money I have spent on it.
I have already sent the screenshot of the courier receipt. Attaching the screenshot of the mail here.
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I have already sent the screenshot of the courier receipt. Attaching the screenshot of the mail here.
Hi,
This is what I was talking about. Still, I haven't received any reply. All I get is "please send the package back". I don't know how hard it is to look at their end where the package has been received.
Neither is there any will to deliver the package nor any intentions of addressing the issue.
This is what I was talking about. Still, I haven't received any reply. All I get is "please send the package back". I don't know how hard it is to look at their end where the package has been received.
Neither is there any will to deliver the package nor any intentions of addressing the issue.
Hi Preeti,
Please accept my sincere apologies.
I have forwarded your order details to the concerned team and they will issue you the credit note within 24 hours.
If there is anything else please mail me at my e-mail id: sss.[protected]@gmail.com
Thank you
SSS Resolver
PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently
Please accept my sincere apologies.
I have forwarded your order details to the concerned team and they will issue you the credit note within 24 hours.
If there is anything else please mail me at my e-mail id: sss.[protected]@gmail.com
Thank you
SSS Resolver
PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently
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+91 11 4700 5870
206-Bhagwati Sadan Building, Plot No 8, BH Block Market, Shalimar Bagh, Delhi, Delhi, India - 110088
I apologies about the inconvenience caused you.
As per your request, we had initiated reverse pick-up request for order #547072.
And as per our courier company comment your area is out of pickup, so I would request you to please send back to us your shipment yourself and I will issue you the credit note of your courier charges.
If there is anything else please mail me at my E-mail ID: sss.[protected]@gmail.com.
Thank you
SSS Resolver
PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently