[Resolved]  Street Style Store — Exchange/return issue

Address:	560064
Website:	streetstylestore.com

I ordered two pairs of shoe on 10/01/2016 from streetstylestore.com at Rs. 999, order id 447074 order ref. JHJYKPWWJ, which I received on 17/01/2015 and paid by cash on delivery. The size was not correct for me so I raised a exchange request on the same day sending a mail to [protected]@streetstylestore.com . They gave me a return ticket id [#187916] on 19/01/2016. Initially, they were repliying to my mail and told me that a person will come for reverse pick up, after that they will send me the exchanged product but till now nobody came for pick up. Those pair of shoes are of no use to me, got irritated because of their pathetic service and I mailed them that I don't want to exchange, Pls. take the product from me and refund my money. Now, They are not receiving my calls and not even responding to my mails. This is a fraud company.
Their address is:
Street Style Store,
206-Bhagwati Sadan Building, Plot No 8, BH Block Market,
Near Nainital Bank, Shalimar Bagh Delhi - 110088, India.
Phone:[protected] A.M to 6 PM)

They are not responding at all. I want total refund of my money and only you people can help. Please help to get the refund and ban these fraud company. I request u to look into the matter as soon as possible. This is not the first time for them, I have seen N number of similar complaints about this company.