Street Style Store — Not yet received the order

Address:560010
Website:streetstylestore.com

Date of incident:04/13/2016
Order number:#590214
Reference number: sadskoict

Description: i have ordered 2 pair of shoes which costs 999(Ordered from my friend shilpa patil's sss account) .One was correct in size and one was not, so i returned one pair of shoe and asked them to replace it with the new shoe which is of one size bigger. Delivery guy came and took back my shoes and gave the replace receipt. Then after so many days i received a mail saying that size is not available.
Later i ordered a dress it costs 799 on the above mentioned date but till now i didn't get any updates on this. Even i didn't get my payed money(500 ru) back.

Please do needfull.
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Complaint comments 

Comments

Dear Team,
Please resolve it as soon as possible because its been already more than 3 months from the date of order.
Dear SSS team,

will you guys rearrange the delivery or repay me my money?? please do any of these ASAP.


Regards
Ramya
Hi Ramya,

I am arranging a call for you from the concerned team and they will resolve your issue to your satisfaction.

If there is anything else please mail me at my E-mail ID: sss.[protected]@gmail.com. We'll be happy to sail you through.

Thank you
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently
Dear SSS Team,

what's the update, I didnt get the product till now. Please dont give any fake promises.


Regards
Ramya
Hi Ramya,

As per our records the new order#730947 is placed on behalf of your previous order#590214.

I would like to inform you that your order has been prioritized and I will ensure an early dispatch of the same.

If there is anything else please mail us at E-mail ID: sss.[protected]@gmail.com. I'll be happy to sail you through.

Thank you
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently
When I may get my product delivered?? Its been already 15 days.How long I have to wait??

Regards
Ramya
Hi Ramya,

I am extremely sorry for the delay!

I have already marked your order as urgent and put a reminder to the warehouse department and I assure you that we will dispatch your order asap.

I really appreciate your patience and request you to please give us some more time and we will dispatch the asap.

Thank you
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently
I know you have marked my order as urgent, but this is from how long??
Sorry I can't wait anymore, If you can you arrange the delivery before this friday(24-June) then its fine or else please repay my money.
Worst experience !! I am Fed up of your site.

Regards
Ramya
Hi Ramya,

Your order is ready for dispatch from our end and has been lined up for the courier company to take away for the delivery.

This means that we will ship your order in next 1-2 business days.

Once it gets ship out, the tracking id will be generated.

If there is anything else please mail us at E-mail ID: sss.[protected]@gmail.com. I'll be happy to sail you through.

Thank yo
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently
Let me see whether I will get it in 2 days or not, but don't give fake promises to anyone please.
Do not worry Ramya I assur you that your order will be dispatched in 1-2 days.
where is my product?? You told that i will get it in 2 days.

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