Street Style Store — Order number #658808, was ordered on[protected] and still hasn't been delivered!!

Address:New Delhi, Delhi
Website:streetstylestore.com

Below was the mail sent to customer service on 6th of june, hoping that they would deliver the product soon. But alas i havn't recived any:

"hello,

This is regarding my order number #658808.

This order was placed on 26th of april 2016.
It has been more than a month now and i have not received the order yet. My payment mode was online payment and still i have not received the order. No communication has been done from your team that when i'll receive the order, experienced a very poor service from your team.

Requesting you to deliver the order asap, if not kindly refund my money back.

Thanks,
Pritika chhabra"


I have mailed couple of times but have not recived my product yet. Kindly revert asap or i'll approch customer court and would file a case aginst this pathetic company.
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It is almost 2 months now and there is no clue where the product is. The payment done was around 2, 000-3, 000 rupees. I wish i had ordered cash on delivery, atleast my money would not have gone in vain. If there was any delay in the product delivery there should be a proper communication done to the costumer who is awaiting for their product to be delivered. Kindly take some strict action against this cheap company who eats the money of their costumer!
You mean to say still it hasn't been dispatched? After 57 days??
And if now it is being dispatched, by when will it be delivered? In next 60 days??
Hi Pritika,

I would like to offer my deepest apologies for the trouble you had to experience with us.

Your order has been prioritised and I will ensure an early dispatch of the same.

If there is anything else please mail me at my E-mail ID: sss.[protected]@gmail.com and I will resolve your issue to your satisfaction.

Thank you
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently
I fail to understand that why still I havn't received any communication from this company about my product. I am no longer interested in the product and i want my total money back. I seriously don't get it, what is so great about the product that it is still not manufactured and delivered to the customer after more than 2 months. This is really crap.
Hi Pritika,

I am extremely sorry for the delay!

I have already marked your order as urgent and put a reminder to the warehouse department and I assure you that we will dispatch your order within 5-7 working days.

I really appreciate your patience and request you to please give us some more time and we will dispatch the asap.

Thank you
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently
Successful completion of 2 months and 15 days.. Hats off to the SSS team that they have managed not to deliver the product yet.

I had ordered 2 dresses from this site and after so much follow up and scrutinisation they managed to deliver only 1 dress (a week back) and yet no communication has beend done for the other one.

I fail to understand how this company is being managed, please hire more staff, I think only 1 person is running this team, and go to a good management school and learn how to run and manage the company.
Hi Pritika,

I would like to inform you that your remaining order#771503 is under last stage of processing.

It is going through the final stage of quality check. So probably it may take 4-5 working days.
We shall try our best to ship your products at the earliest.

If there is anything else please mail me at my E-mail ID: sss.[protected]@gmail.com.

Thank you
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently
This is really ridiculous!!!
I don't know what this company means by 4-5days. Does it mean 4-5 weeks/months???? I am so much into online shopping but i haven't come across such a pathetic company, who doesn't keep up its word. This is totally insane now; Its been 90 days and I haven't received my order yet and I am going to take necessary actions now.
Hi Pritika,

I am sorry that you feel we have failed to deliver you the products on time.

Don’t worry we are proceeding with the order. I will personally followup on your order every day to track the progress of your shipment and we will email you as soon as it has shipped.

We’re a small business ourselves, We’ve really worked hard to build the best products for our customers.

Thank you for your patience. We look forward to deliver you the order soon.

Thank you
SSS Resolver

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