Streetstylestore.com — Late delivery of my products

Address:	New Delhi, Delhi
Website:	streetstylestore.com/index.php?id_cms=4&controller=cms

I have placed an order on 26th March 2016 for which i do not have any formal email confirmation, I was told that as per policy they take 3-21 days, after calling them n no of times they promised me to put my order on urgent and deliver it as soon as possible.. when it did not reach me i called them on again on 18th April, I was given a reason that due to long weekend holiday courier companies were shut and I will get my order in 3-4 days... I have an email from Karan Bhatia... Today on 28th Apr when i called again.. I have been told that one of the product is not available and hence my order is not dispatch... I do not understand if the product is not available then how come i was able to place an order for the same.. that means they are cheating the customer...when i asked Puja Seth to connect me to her senior she said no one is in office.. when i asked her to connect me to Karan Bhatia and Silky Kapoor.. she said they are also not available in office... I asked her to give me her bosses name and email id.. which she gave and its not the correct one.. some how i managed to find Vishal Puri who is the director of this company's mobile no.. he told me that he is out and cannot talk to me.. I asked him his email id .. and he just disconnected my call... After I spoke to Puja Seth .. within 2 minutes .. I got a mail from Karan saying.. to co operate with them and they will send my order asap... This people are fraud.. they are just taking money from people and using it...