[Resolved]  Street Style Store — Siena Slouch Wedge - Shoe ordered before 30 days on ccavenue payment not delivered yet

Website:www.streetstylestore.com

I have ordered Siena Slouch Wedge - Shoe before 30 days which amount is already paid through CCavenue. Till now it is not dispatched. I asked status many times on email. They are neither responding me the exact dispatch date nor guiding me to cancel the order and get back my money. There is option to cancel order for COD, but no option for already paid orders.

Please help me in cancelling the order and get back my money
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May 14, 2017
Complaint marked as Resolved 
Street Style Store customer support has been notified about the posted complaint.
Verified Support
Sep 12, 2016
Street Style Store Customer Care's response
Hi Sangita,

Please accept my sincere apologies!

Your order details have been transferred to the warehouse department and they will dispatch your order on priority basis.

Please have a little more patience and I rest assure you that you will receive your product soon.

Once the order will be shipped you will receive a mail from us.

If there is anything else please mail me at my E-mail ID: sss.[protected]@gmail.com .

Thank you
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently
Sep 13, 2016
Updated by Sangita Satapathy
I am no more interested and no patience to wait more for this product. Please return my money ASAP.
Sep 19, 2016
Updated by Sangita Satapathy
Till now no update about my complaint
Sep 28, 2016
Updated by Sangita Satapathy
SSS mailed me before on 14-Sep writing :they will take 2-3 working days to dispatch the order from their warehouse. But no such update i received. On 21- Sep i.e. after 1 week, SSS replied to my mail : their warehouse is getting shifted from one place to another. So they will dispatch the shipment soon !!! On 26-Sep, again I received mail from them writing: they are facing production issue in this product. That is the reason they have cancelled my order and initiated my refund request to the accounts department. It will take "7-10 " days for the refund to complete !!! No word to say in this. They are changing statements in every mail. Let's see...
Complaint comments 

Comments

How can you deliver her order under priority basis when you cancelled my order of the same shoes stating that it is out of production for quality issues. who are you cheating really, her or me??????

Manali Ghosh
Sangita Satapathy's [Complaint's author] reply, Sep 13, 2016
Thanks for your comment Manali. So it is clear that this site is completely fraud
Well welcome to the group of those people who this dumb [censored] website is fooling around with. My ordered is dated back to july 5th and till today no delivery has been done. I think all the customers should just go together and file a case against this website.
Sangita Satapathy's [Complaint's author] reply, Sep 19, 2016
Very true

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