[Resolved]  Airtel — Sim cards not activated

Hi airtel,

I bought new 2 airtel sim cards by providing the aadhar card details.

But still those 2 sims are not yet activated and further when i approached airtel store they are asking me to get in touch with customer care for no reason.

Sim cards details:

Simno:[protected]u mobileno:[protected]
Simno:[protected]u mobileno:[protected]

Kindly activate my sim cards.
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Jan 22, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Dec 05, 2016
Ajith kannan's response
Charging not per as per the tariff rates...your company full talk time offer and rate cutter after recharing these paramaters charging more than a tariff makes us foolish...now i feel its better to move for other sim cards because of your customer care responses and your charging rates...the worst customer care helpline i had ever seen
Dec 05, 2016
Ajith kannan's response
If your company fail to concern about my complaints i will definitely change my two aircel networks to oher networks
Verified Support
Dec 15, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 14 December 2016.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Dec 20, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 14 December 2016.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at [protected]@in.airtel.com

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Comments

Student — Worst response and charging more mb

I am N.Ajith kannan...my mobile num is [protected]...yesterday night i recharge 1gb 3G net pack after recharging i open my whats app and i close it within 5 sec for that they charged 35mb..Now i send the one message in hike and they charged 5mb...even after disabling all the google apps and all active application i send one message they are charging same 5mb to complaint this now i call to customer care they didnt give correct answer and he cancel my call..worst network..irritaed by our company response

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