[Resolved]  Style Spa — Fault in sofa set purchased from Stylespa, Kannur

Address:

Kannur, Kerala

Sir, We have purchased a Venus sofa PVC MF 1+1+3 seater 997041, on 15/06/2011 from kannur Style spa showroom. It cost us Rs28871. After the purchase we have sent it for repair 3 times and they have charged us 900 rs for each service. Now many cracks are coming on the sofa automatically. We do not use it properly and there are no children's in our house. When we asked them to repair those cracks they didn't do so and they asked us to report a complaint in stylespa website. We have purchased all furniture's for our house from style spa kannur of about Rs1, 50, 000. Now its been very discomfort for us to use that sofa. So i request you to take necessary steps and change those cracked leather parts. We will have to report this issue in the customer court if you fail to repair it and you will lose a genuine customer. The copy of bill and photos of cracked part has been attached with the mail. Phone: [protected],[protected] Thanks..