Sun Direct — No Signal Problem from the time connection taken

Address:

Bangalore, Karnataka

i had taken the Sun direct connection 20 days before. From the very next day onwards i am observing the No Signal E48- 32 and then fallowed by E52-38 searching for signal Error. i already sent a mail and got a call saying that check the cables properly. i checked all the cables and wires. When i asked for send the technician, technician is not ready to come saying that not a proper PIN code. Here is my actual complaint. Hi, I am having a problem with my connection recently I took. Around 10 days back, I took a connection of SD+ box. It is working fine. But, everyday morning time around 9 onwards, we are observing no signal and searching for signal. Can you please let me know how to resolve, please inform to right person. here is the details bout the subscription: Dear Customer, We are delighted to inform you that your account has been activated successfully.Customer Id : CR[protected] SMC# :[protected] Base Pack: Telugu Cinema Plus Sports Basic Subscription Package Monthly Renewal Activation Date: 6/2/2015 Distributor Name: DT[protected]King Of Kings Enterprises, DT-2014313 Distributor Phone: [protected] Balance: 0Validity End Date: 08/03/2015 Happy viewing. For assistance contact: SD Customers- <STD Code>[protected] my contact details : [protected], [protected] Address : G3, Wing 4, Shakthi Highlands, Kodigehalli main road. KR Puram, Bangalore - 37 Thank you,