Sun Direct — non activation of service

Address:

East Khasi Hills, Meghalaya

I have a sun direct connection with smart card No [protected]. I re-charged it on 10 May 2014 but the service not activated. I lodged complaint to sun direct customer care vide complaint No 1-[protected] and they promised to resolve my problem within 48 hrs, But even after lapse of three days they failed to keep their promise and cheated the customer like me