Sunflame — Auto ignition not working

Address:Bangalore, Karnataka

I bought a 3 burner glass top gas stove on June 2014 from ecommerce site Snapdeal. The Stove was working fine for the first one month, but then we started observing lot of problems like uneven flame spread out in a burner, sound in the burner, and finally from last one and half months auto ignition is not working. I am fed-up calling prakash ([protected]) who is the authorised sunflame technician for Bangalore. He is reluctant to come to my place yelahanka saying I am located in remote area for him. Kindly help me by resolving product issue and take serious action on prakash. regards Sudheendra Bangalore [protected]
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Dear Sudheendra,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team

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