Supreme Bakers Kuravankonam Tvm — Insects found in rusk bought and insensitive and callous attitude by the bakery staff

Address:Thiruvananthapuram, Kerala

My sister on her way back to Ahmedabad from TVM ON 28/7 1015 had purchased 2 packets of rusk from Supreme Bakers. When she opened the packet she found insects inside the rusk ..She complained to me and I visited the store and I complained to the office staff about the inedible food item sold.The staff there discussed between themselves that it could be the spoilt stuff that they received from QUILON which they had dried and used.WHICH .THEY did not bother to give a proper reply. .IMAGINE the consequences if she had INADVERTENTLY consumed the Rusk during the journey.THIS IS A CASE TO BE TAKEN BY THE HEALTH DEPT.
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Supreme Group customer support has been notified about the posted complaint.
Aug 04, 2015
sup1111's response
We have already replied to the customer. also gave our managers cell number. We have promised her that we will take the necessary action against the staff who responded to her complaint. As far as the product complaint is concerned, we will discuss with the customer directly. SUPREME CUSTOMER-CARE
Aug 04, 2015
Updated by dm84
Did not get any reply from supreme bakers.
Aug 10, 2017
Ravi Sanker's response
My phone is software complaint
Complaint comments 

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We have replied to the customer through her mail id dm84 on[protected] . In Case she didn't received the same, our manager spoke to her and clarified the matter yesterday.

Supreme Customer-Care
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i had resign on 29 july 2007 but till date i had no recived my pf amount i have a two time submitted my pf form in pf office so please do needfull.
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Few months ago we purchased underground watertank of capacity 3000litre.
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It is supposed to have life of atleast 50 years.
What should I do now?

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