Suvidhaa Infoserve Pvt Ltd — Harassment for refund

Address:

Gurgaon, Haryana

I have deposited rs 1lac in july 2011 for Suvidhaa franchise.
We had an agreement for three years duration.
I submitted my resignation on 8th june 2015 and asked for my refund.
The company has send me blank voucher/documents to sign in advance to process the refund. witch i refused to sign.
Now its almost 50 days but the are not providing the details.
As per their one reply of my several mails and customer care complaints, they have send the details to the Cluster head Mr Saurabh who in turn refused to share any such details and process my refund.
This is not the fist time they are harassing for the refund. As i have talked to some other franchise they are complaining the same.
At the time of making franchise the spend the whole day till the amount is received but do not even reply to the mails send to customer care.
It seems that they want to harass me and keep my deposit as long as possible.