[Resolved]  Suzuki India — No response

Address:Sri Ganganagar, Rajasthan

Dear Sir/Madam We purchased Suzuki access 125cc, Engine # F[protected], CH # MB8CF4CABCB471875, Rego # RJ 13 SJ 4014on 2012. It has only done 21, 500 Kms, with only few kilometres on the scooty since the time we own it, it's clear we don’t drive our scooty very often. Last year we noticed dark black smoke and loud noise coming from the exhaust, we took the access to the nearby dealer (Sgnr automobiles pvt, Sri Ganaganagar, Rajasthan) for assessment and they reckon cylinder kit were faulty and offered to replace it for no cost because the scooty is still under warranty. No receipt was given as a proof that kit were replaced. Last week on 15/08/2014 we were on our way and the same problem occurred again, we couldn’t drive the access, we were so embarrassed to own a Suzuki access, the dealer reckon to change the cyclinder kit again . And called that it was paid by me . I request to. Suzuki look into this as a matter o[censored]rgency; this appears to be a manufacturing fault so I therefore request Suzuki to replace my suzuki with a brand new one. The problem we are facing looks like an ongoing one and might occur in near future. The access under my wife name but I am looking after this for him, Thank You Kind Regards Rajan gumber. [protected]
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Aug 14, 2020
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