Suzuki Motorcycles India — Accessories and alloywheels for all new access 125 in chennai

Address:	600087
Website:	www.suzukimotorcycle.co.in/accessnew_125.aspx

I booked an all new suzuki access 125 scooter from m/s. Sr suzuki motors, vadapalani, chennai by march 2016 looking at the advertisements and features of the vehicle (Keeping in mind the most reliable motorcycle engine maker brand suzuki). The problems i was facing were regarding the alloy wheels and accessories. The alloy wheels are seen in the advertisement and in the website but it seems the alloy wheels with front disc brake will be available only from june - july 2016. Why is suzuki motorcycles advertising with a salient feature and not able to provide it when the model is out for sale. I convinced myself on the alloy wheels and took delivery of the scooter with normal wheels on april 13th 2016. Needless to say, the scooter is good to ride till now. Now the accessories are received one by one. I got the body guard fixed on may 13th 2016 (The first service was already over by that time). I am yet to get the foot rest (Which is used by elderly people as a support to their foot), mobile charging socket (Which was in the advertisements too) and seat cover for this model. This is not the problem of the dealer who supplied the vehicle. This is the inefficiency of suzuki motorcycles which is not able to deliver things as promised or advertised. I request the management to take an action at the earliest in this case.

Best regards...

A first time customer of suzuki.