Syberplace — Delay in dispatch of product

Address:Hyderabad, Andhra Pradesh, 500081
Website:E-Shopping website for gadgets

I ordered iPhone 6 16 GB on 21 Dec 2015 on Syberplace.com and they are not dispatching my order no:[protected] even after 10 days I have called them many a times and they always say sir we will surely dispatch it today, kindly look into this matter.
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I did the same. Placed an iphone 6 16 gb order on christmas order no.[protected]... which was supposed to be a new years gift for my wife, & they didn't deliver. the order is still in the confirmation status. what a joke. In the era of amazon, snapdeal, flipkart et all; who are capable of delivering your order the very next day, this crap company couldn't ship an order in an entire week. Seriously WTF. by the way i called the customer care twice. they gave me the standard dialogue of 'it'll ship n the next n hours' & i'm still waiting with no signs of receiving my product. I paid through my credit card on a 6 month emi. I'm waiting for their standard 9 day delivery time promise following which i'll contact customer care & see what they have to say. If i get a reasonable answer, i'll wait else i'm gonna cancel my emi payments & take syber place to task.
I received a call(on 2 jan) from Syberplace one of the employee whose name was Anuj Shrivastav he contacted me from number [protected] on true caller it showed Kabadi Sukka location delhi India and he said through card to card payment we will get you refund your money in your bank account and also took some details for bank like a/c no a/c holder name and ifsc code on mail support.[protected]@india.com and made me transfer rs 40000 in card no [protected] ( card belongs to some mukesh) and told your this amount + rs 40000 total rs 76999 will be transferred to your bank account by the end of the day, no amount came to my bank account by the end of the day. Then on the next day(3 jan) some guy named Kuldeep Sharma (also employee of Syberplace.com) Called from contact no [protected] and told me that due to some technical issue we were not able to refund your money and so he again made me transfer rs 40000 thousand by the same method in the same card and told that today for sure your this amount + 76999 rs total rs 1, 16, 999 will be transfered to your bank account. then @ 12pm he send some of the details of his bank a/c and told me to add this in net banking so I did the same and then he messaged me today also we are unable to get you refund your money we will do it for sure tomorrow. Please look into this matter and make me refund my total money.

i ordered iphone 5s 3rd feb but no solution plz delivrd my phone
I also ordered iphone 5s on 8th feb but still not delivered and not picking any call by call center.

There is no refund process mention is this site and now i am fully disappointed .
I want my money back.
This company is totaly fraud.

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    SyberPlace E Solutions Phone
    +91 80 3364 6032
    SyberPlace E Solutions Address
    KTC IIIumination, #105, The Westin Hotel Road, Madhapur, Hyderabad, Andhra Pradesh, India - 500081
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