[Resolved]  Syberplace — Refund

Address:560061
Website:www.syberplace.com

Hi, I have ordered (order no[protected] a smartphone worth Rs 9899 on 22/12/2015. However I had not received product till 09/01/2016 and when I called then they advised to cancel order. They confirmed that I will get the refund in 7-8 working days. But afterwards I haven't heard any information from them. I am daily calling them but rarely they pick up the call and whenever they pickup the call they say that they initiate refund in 2 working days. Its been more than 20 days from cancellation. Now they are not picking up the call. If they don't refund my money in 2 days I am going to send them a legal notice and lodge a cheating case against them.
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Feb 8, 2016
Complaint marked as Resolved 
I spoke to HR from syberplace and complained. They initiated the refund and got the money in 2 days. Thanks to Sachin from Syberplace, who helped me to get this done.
SyberPlace E Solutions customer support has been notified about the posted complaint.
Complaint comments 

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Hi,

I got the refund amount today, after several follow up...
umiss0412's reply, Oct 22, 2016
hi, i am also being harrased for a same refund status. can u please forward me the no of their HR or direct mobile contact no/ email because their customer care no is totally bogus, nobody picks it up.
thanks for ur support.
umiss0412's reply, Oct 22, 2016
please send me the no of sachin from syberplace as I need to get my refund too.
thanx
Hello, I have ordered (order no[protected] a Sony Xperia C4 worth Rs 15999 on 25/02/2016. However I had canceled the product on 27/02/2016. They confirmed that I will get the refund in 7-8 working days. But afterwards I haven't heard any information from them. I am daily calling them but they don, t pick up the call. Its been more than 13 days from cancellation. Now they are not picking up the call. If they don't refund my money in 2 days I am going to send them a legal notice and lodge a cheating case against them.
Order No:[protected]smart phone)

order date: 24.2.2016 and cancelled on 25.2.2016.

today is 11.3.2016, but amount till now not refunded.

I have sent 3 mails but not reply came.

if amount not refunded within 2 days, then i will go to consumer court and lodge the cheating case against company.
Hi there,
I have ordered an Iphone 5s 16Gb worth Rs 19999.00 on 13th Feb 2016. My order number is[protected] . I have tried calling but to no avail. I have emailed thrice to cancel the order and initiate refund, but to no avail. I would like to inform all those who are looking to buy from this website is, please don't buy from this website they are fraud. they are collecting money from the customers. through this post i would request syberplace team, please refund me my hard earned money.
Hi...can you provide me no. of Sachin from syberplace. I hv the same case as o[censored]...no product...no refund.
Hello pls help me. I canceled my phone 1 month ago. I want my 13000 back. They keep on saying 2-3 days but they are not exectly telling me whether my money will be back or not.
Pls provide the ph no of sachin from syberplace if anybody is having it. Pls help.
This is Piyush here ordered an Iphone 5s 16 GB from Syberplace.com, of Rs. 19999.00, on 02 may 2016 by online payment . The order was confirmed and the Order ID is[protected]. They promised me to deliver the product within 8-13 working days. When I checked the status on their website(syberplace.com) it states that the order is confirmed and it was last updated on 2 may 2016. So to know the current status I tried to call them many times but no one picked the call and I didn’t get any revert call as promised me by IVR. I also tried to reach their Facebook and Twitter page and even messaged them about the status of my product on till date but no reply came. Even no response from their customer care team nor sales team. I kept calling them but no answer and even I had mailed them twice but no reply. This is a big fraud running. Mail at [protected]@syberplace.com [protected]@syberplace.com My contact details are Mob- [protected] Email- piyush13.[protected]@gmail.com
Hi,

I placed Order#[protected] of 20000/- for iPhone 5s on 26-Jan-2016 and I didn't get any shipment till 10-Mar-2016. That is when I started calling customer care daily 10 times, it connected once out of 10 and finally I somehow convinced customer care to cancel my order, after they daily told me that the order will be shipped TODAY.

I started following-up on refurnd and after 1 month of follow-up, finally I got a confirmation from Syberplace that a cheque will be reaching my address for the amount. I got a POST DATED cheque dated 31-Jul-2016 on 20-April-2016.

Believe me I was very frustrated, but at that time, I will at least get my money back on 01-Aug, but here it is, I waited for over a month and deposited the cheque and it got BOUNCED. The payment was rejected by Syberplace INTENTIONALLY.

I am going to the legal route now, as I have no other option left. May this message reach others so that you do not suffer the harassment as I did.

- Pankaj
yes, i agree similar things happned to me as thier cheque has been dishonoured,
it is a total bogus company.
plz dont fall in the trap.

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