Symphony Limited — Horrible Product & Pathetic after Sales Service | |||
I bought Symphony air cooler thro eBay on 23rd March 2015. The cooler was delivered on 27th March thro reseller Vivek Ltd. The Product is extremely noisy, unbearable to use in the room. The cooling effect is very low, it works like a pedestal fan. I lodged the complaints to Symphony ( Claim No. BL SO -19D15003), I also lodged the complaints with reseller Vivek Ltd & with eBay, no one has resolved the problem. All three of them are passing the blame on each other & i as a customer suffering. Lodged the refund claim in eBay portal but they said its is manufacturing defect, you need to contact manufacturer. I want to approach consumer court for grievance redressal if some one guide me. Was this information helpful? | |||
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Symphony Limited customer support has been notified about the posted complaint. | |||
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+91 79 6621 1111
Symphony House, FP12-TP50, Bodakdev, Ahmedabad, Gujarat, Kenya - 380054
View all Symphony Limited contact information
At the outset, we regret for the inconvenience caused to you.
You are kindly requested to provide us the service request number & contact number.
If you have not registered your service request with us, please use either of the following ways to register your request.
• You may call on our all India help line No. [protected].
• You may send SMS to [protected] giving details as, name city pin code serial no.>
• You may log in through our website” symphonylimited.com/service”.
This will enable us to serve you better.
We will take all necessary steps to resolve your service request at the earliest.
Assuring you our best attention always.
Symphony Customer Care
www.symphonylimited.com