[Resolved] Symphony — Regarding cooler diet 50 i not cool the room of approx 1400 cubic ft below as per given catalogue area 2000 cubic fta | |||||
• i have purchase a symphony cooler diet50i of rs.10200/- on 16th june 2016 bill no. Skws1149 at 7 pm from m/s shri krishna weighing system - waidhan distt.-singrauli (M. P) 486836 for my children’s study room approx 1400 cubic ft as per suggestion of dealer & company given catalogue advice but it can not cool the room i complain next morning of purchase 17th june 2016 both shop owner & company service center. The company service engineer & its head mr. Ansari said that it is a facing cooler not for the room you talk to dealer i have not sold to you & dealer said that i have not make the cooler in home you contact the company. My children & family feeling mentally hrashed. I go to dealing with renowned company for the product but the dealing of symphony limited dealer & company person i was very shock for this misbehave & unsatisfactory service. Please look in to the matter do need ful action as earliest possible. I am waiting for your valuable response. P. K. Srivastava Was this information helpful? | |||||
Jul 13, 2016 Complaint marked as Resolved Company not pay any intrest to solve my problem he says you contact to shop owner. Shop owner demand me approx Rs.1400/- as vat tax then he provide me another cooler not my choice he provide me only those cooler he had in stock available. Why I should pay VAT Amount, what my fault.But till date not any company person or shop owner not contact him self. I made many call to shop owner but the company and shop owner rigid on their decision. Please do needful action for help me. Symphony Limited customer support has been notified about the posted complaint. Verified Support Jun 24, 2016 Symphony Limited Customer Care's response Hello Dear P.K.Srivastava, Please share your Complain Number with us. Our team will reach you & help you solve the problem Assuring you our best attention, always. Symphony Customer care | |||||
 2 Comments | |||||
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Matter not resolved by company or shop owner.
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Company not give any response. Please give me advice " Is the time to consumer Cort Or further any action or step taken to solve my problem by your team.
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