Symphony — Symphony Winter - Cheap Quality Cooler

Address:New Delhi, Delhi

I purchased a Symphony winter cooler in 2011. The cooler comes with a very cheap quality plastic body that sometimes gives electric shock on touching the body, which is quite risky for human life. Within a short period of one & a half year the fan, the pump and the switch were broken.This is being repeated every single year till now in 2014.Everytime they charge Rs. 1450/- towards the charges of blade(fan) and levy a service charge of Rs. 200/-. This is proving to be a pathetic and heavy on my pocket.Production of such types of cheap quality coolers being sold in the market at a price between Rs.[protected]/- should not be allowed to continue. May I request the concerned authorities to look into the matter and replace this defective (SYMPHONY WINTER COOLER). Yours Sincerely R.K Kapoor 20/19, Lodhi Colony New Delhi - 110003 Mob:- [protected]
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Symphony Limited customer support has been notified about the posted complaint.
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Dear Karan229,

We regret the inconvenience caused. Kindly visit www.symphonylimited.com/service to register your service request. Alternatively you can SMS your <name, city, pin code & serial no.> to [protected] to get your complaint registration number. Our Team will get back to you with a resolution at the earliest.

Assuring you our best attention always.

Symphony Customer Care
www.symphonylimited.com

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