[Resolved] T24 Mobile — lost mobile data

Gowthami Gupta

from Delhi, Delhi

Address:

Srikakulam, Andhra Pradesh

Actually this month I recharged my number [protected] with 248/- for getting 3gb data validity 60 days but later unfortunately we recharged our account with 8 RS as we don't that is for net balance and due to this they deducted 3gb data and left 50 Mb and i have called to customer care but there was no use of it.I feel like changing my network if there will be no response, , Is this the way they care customers no response as i Have complained before a week.As i asked them how can they deduct my money with out informing me or not refunding even though i made a complaint.kindly please respond

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Aug 6, 2021

Complaint marked as Resolved

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Comments

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Hi Ms. Gowthami,

This is Priya from Future Group. Please be informed that we have taken a note of your concern. We will get in touch with you and sort this out.
In case of any further queries, you can write to me at [protected]@futuregroup.in

Regards,
Priya