[Resolved]  T24 Mobile — Unfair means of duping the customer

Address:Bangalore, Karnataka, 560067

I had recharged for rs. 298 data pack and rs. 64 simultaneously but unfortunately the benefit of rs. 298 which includes 1.5 gb data and rs. 150 tt has not been delivered. When i contacted customer care they tell me that they can do nothing as i recharged for rs. 64 which was 2g data and this has overwritten the previous recharge. Nowhere is it mentioned that we cannot recharge 3g and 2g simultaneously. Is it not a fraud on your part. Now i have lost rs. 298 for no fault of mine.
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Aug 8, 2021
Complaint marked as Resolved 
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Dear Anuradha,
Greetings from Future Group, this is Priya.

We regret the inconvenience caused. Please write to me at [protected]@futuregroup.in with your contact details so that the team can take this up at the earliest.

Regards,
Priya
Team T24
Future Group

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