[Resolved] T24 Mobile — Wrong recharge | |||||
Dear Sir, I am using t24 number since 4 months and i am facing the problem of sudden cutting of my balance .initial i have purchased it from Big Bazaar and i benefited with certain balance but it is came downs from 180 to 0 balance all of sudden.I have asked at big bazaar but tey said i must contact the customer core. Today i have made a recharge of Rs222 which offers me 222 main balance and call cost will be 35/Min. after that i have chosen a net pack of 26 rupees after the recharge made i received a msg that i ma successfully activated the 1p/sec call cost.what is this here am loosing my actual recharge amount with out data benefit and it extra change my call plan to near 100 % more. You dont have online recharge facility for which we need to go recharge it now.i have faced problem 3-4 times this same. Please look into the matter and do the necessary. Regards B. srinu T24 no.-[protected] Was this information helpful? | |||||
Aug 5, 2021 Complaint marked as Resolved | |||||
2 Comments | |||||
Comments
Dear Srinu,
Greetings from Future Group!
I trust that your Ticket No- 3884 has been resolved as per your satisfaction. Please do share your feedback and suggestions, it will help us serve you better!
Happy Shopping!
Priya
Team T24
Future Group
Greetings from Future Group!
I trust that your Ticket No- 3884 has been resolved as per your satisfaction. Please do share your feedback and suggestions, it will help us serve you better!
Happy Shopping!
Priya
Team T24
Future Group
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Greetings from Future Group, this is Priya.
We regret the inconvenience caused. Please be informed that we have taken a note of this issue and we will do the needful to resolve the same at the earliest. Kindly note your reference code 3884 for further communication at [protected]@futuregroup.in
Regards,
Priya
Team
Future Group