Talwalkars — not refunding money from last more than a year

Address:

Mumbai City, Maharashtra

I & 2 of my friends joined talwarkars, in the year of 2012 for 1 year at Vajira Branch (Borivali -west), but due to travelling time & office timing we were not in a position to continue .. We didn't continue for even a month & applied for refund - they said out of 16k you have paid 11 is refundable & that can only be refuded to you after 1 year of membership on end date in 3 months. It's been 1 and half year, we are continuously visiting their different branches, as now Vajira Branch is closed from last 1 year - and just like us there are 100s of peoples who's money is stuck . Talwarkars has bad reputation when it comes to refunding of money . After lot of visits, I got their general manager's number who's name is Alpa Patel ([protected]), everytime we call she didn't pick our call .. She calls back when we are at some of her branch and asking for refund to branch manager - they call general manager & she calls us. Every time we call, her only excuse is, our branch is close & we will resume work at new location - wait till that time, but when we ask her to refund our refundable amount as we are not going to continue further . She gives false promises that wait for 15 days I will refund your money for sure .. every 15 days she does same thing. There is no relation between our refund of money & opening new branches, so all those who should have got their money back should have received it on time . Else this peoples should stop this kind of frauds .. Even if I count 200 peoples money stuck at branch, 200 x 11, 000 = 22, 00, 000, 22 lac which is big amount they are not refunding from last 1 and half year . Similar is the story at all branches of talwarkars. I want consumer court should take some action on this kind of frauds & we should get refunds with interest on it properly - and should also compensate our travelling cost and time we spent for this every 15 days we have to visit their branch. We are ready for filing case against them, as just like we 3, their are many more peoples at all branches - number might be in thousands as well . My name is Dakshay Desai, & 2 of my friends are Dhaval Chotalia & Bhavik Nandani. We want consumer court to take strict action against this kind of frauds, in the favour of citizens of India .. As talwarkars holding branches across India.