[Resolved]  Tamilnadu Electricity Board (TNEB) — Service line and the post tower damage not attended after two weeks since notified.

Address:Chennai, Tamil Nadu

Hello, It is absolutely unacceptable waiting for a tragedy to attend a case and then clean it off. Prevention is always better. I have raised a complaint to the Tneb subdivision office Sithalapakam. Indranagar. And keep on calling them for a recovery of an electric post damage and it's service cable is hanging down on near to my hous gate, it is obsolutly dangerousness for he people and the children's if it falls down. Iam also keep in calling the customer care and they give a complaint number which is of no use. Not even attending the problem and they close the complaint dono what is the procedure it is. When I call them and ask that respond me that there is no one available to do rectify it. And will take another one week for the second time. But they never think of the danger expected any time. I would like to point out one thing is that, each and every one in the office is asking money for any single service we approach them without bill called bribe. If we fail to give the bribe they keep on dragging the service as much as they can may be it is a 5 mins work but they won't do it. Kindly please take note of it and act up on. Thanks. Sam
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Aug 13, 2020
Complaint marked as Resolved 
Sep 11, 2014
Updated by Sampraj
These kind of issues need to be attended with high priority. SLA should be 1 day at max. But still even after three week it is not solved.
Sep 11, 2014
Updated by Sampraj
This is really a serious concern that the customer care is of no use, I am calling the customer care since last three week daily two times they give me a complaint number too, but next day when I ask abt it they give me a new complaint number no action on the previous complaint number and it is ignored. Likewise it is dragged three weeks now. But it is a dangerousness issue to the public I am reporting. But no one cares. Even after reporting number of times in the local Tneb office. Not able to understand whale else to do. Please help.
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