[Resolved] Tanishq — Issues with order number 265 dated 29/10/2016

sachu1991

from Noida, Uttar Pradesh

Address:

Hisar, Haryana, 125001

Dear Sir,

I have opted GHS scheme from your showroom Goyal sons Zaveri Pvt Ltd 97 Rajguru Market Hisar Pin code-125001.Scheme successfully completed and I have paid rupees 15000 in advance on 29/10/2016. GHS A/C No[protected] and My order reference number 265.I have ordered a gold chain product code -512115CGGNA100 which suppose to be delivered to me on 22/11/2016 but till today I did not get desired chain. Instead of your representative told that another product come and they have send email to head office of tanishq now after passing so any days m not interested in your scheme.So please returned my money with interest to me. Kindly resolve this problem as soon as possible and also find the below attached receipt.

Regards
Sachin Bhardwaj
[protected]

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Jan 3, 2017

Complaint marked as Resolved

Titan Company customer support has been notified about the posted complaint.

Verified Support

Dec 03, 2016

Titan Company Customer Care's response Dear Sachin Bhardwaj,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers.

We apologize for any difficulty you have faced and we are reaching out to you at
your phone number & email address to make sure we resolve your complaint completely.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve