Tata Aig — Delay in processing the Insurance policy for my car

Address:

Bangalore, Karnataka

One of the agency approached me saying they will make Insurance policy of TATA AIG for my car. They took my address (home & office), sent their person to collect the cheque from me for Rs. 12200 plus.

The cheque has been presented and the amount has been already debited in my account, but still have not received the policy, it is more then 2 weeks now.

When contacted the agency, they took my email id, as if they have not collected earlier and promised that policy will be sent to my addresss immediately, but there is no update on the same and have not received the email yet.

My vehicle number is KA53 P 5013