[Resolved]  Tata AIG Insurance — Claim rejected for a piece of rear left body dent /unethical behaviour (scam)

Address:560038
Website:tataaigmotorinsurance.in/?gclid=CJzQj8vU6ssCFdURaAoda30POQ&se=GE&cl=TataAIGMotorInsurance.in

A parked Verna car was hit by unknown vehicle between 24 to 25th March 2016 morning. the left side of the car portion is damaged near the front left door and rear wheel body a small dent. Mr.Hanumanth Raju, Analyst says the dent at the rear wheel body is not relevant to the incident and asks me to open an another claim request. He has not called the customer to take his inputs or opinion about the incident rather assumed him self the damages and approved only which is visible bigger. He has misbehaved with the customer not asking about incident and speaks if there is rule not to connect to customer ( Don't no if Tata AIG has such rules).he also ask customer to prove if the damage ( rear wheel body) is happened on the same incident. The vehicle is at the advaith hyundai mission road.

I have requested its a genuine incident and there wasn't any damages on the car earlier asking the Analyst to include it in the claim. how can I prove to him?

Policy Number:[protected]
Claim Number:[protected]

Mr Hanumanth Raju, Analyst.
M/s Tata AIG Insurance CO Ltd, 3rd Foor.Jp & Devi Jambukeshwara arcade 69 millers Road. Bangalore 560058


I'm continuing the insurance every year with Tata AIG. we have about 4 family cars all with Tata AIG Insured and continuing. we are spending about 1lakh every year getting the vehicles insured and these guys misbehave.

I'm going to withdraw all and look forward for other party.
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Apr 4, 2016
Complaint marked as Resolved 
The issue is resolved, Thanks for TATA AIG,
Tata AIG Insurance customer support has been notified about the posted complaint.
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