Tata AIG Insurance — Telephone Call Received from Staff of Tata using abusive language

Address:Mumbai City, Maharashtra

Today I received a telephone call from Mobile No. [protected] at 16:41 & 16:57 introducing me as calling from Tata Aig Life Insurance co. He asked me whether you are getting good service from your agent to which I replied YES. He asked since how many years you are paying premium of policy to which I replied SEVEN Years. He asked me whether you get Gift Vouchers from company to which I replied NO. Lastly he asked me whether can I transfer Commission to your Agent's name. For which I said it is being paid automatically to Agent only. He said now it is a big amount say Approx. Rs, 50, 000.00 or more. Than I said I my self was Agent/Advisor of Tata Aig. than he started using abusive/ vulgar language to me. Kindly make an inquiry in this matter & let me know whether the call was from staff of Tata Aig Ins Co and if so how can he used vulgar language. Kindly reply to me on my mail [protected]@gmail.com Thanking you, (Vishnubhai P Suthar)
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Tata AIG Insurance customer support has been notified about the posted complaint.
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Dear Sir/Madam, we apologize for the inconvenience caused to you. We request you to write to life.[protected]@tataia.com with
your policy details and contact number. We assure you that your grievance will be attended to immediately.
Hi
I have an compressive insurance for my X-Trail with Tata AIG and my vehicle met with an accident . I have filed a claim and the claim number is[protected].

I kept the car with Surya Nissan on June 11. You guys took more than 2-3 weeks to come up with an assessment ( I don’t know why this delay ). Last week your senior guy approved for some parts which are cheapest in the list and told that I dint maintain the car properly.so he cannot approve the claim for others. It is a 9+ yr old car :).

As far I know maintaining the car is an individual’s choice and just because of not maintaining the bumpers or another non related parts will not make other parts which got the damage in the accident non claimable.
The damage happened just above the cross member where there is a visible oil leakage. There is also issue in the gear area where anybody can hear a thud sound when driving
The only approval has given to cross member where there is no visible issue and ignored the visible issues in gear linkage area and thuds sound which come while driving.

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