Tata AIG Life Insurance Company Limited — not refunding my insured amount | |||
Hi I Shamsunnisha, r/o G 139/S-2 3rd Floor DilshadColony Delhi 96 have taken a policy (Policy No. U[protected] dated 6/8/2010 andpaid first premium amount of 20000/-. For 2years we haven't received anycorrespondence from your side and when we get in touch with your executives in2012Dec. as per them our policy due amount was lowered thus we waited for thetenure of 3yrs to get over and now when we have send you cancellation requestfor the same we have received a cheque of amount 1500/- only, we completelyunderstand that we are not eligible for the full policy amount but atleast weare authorized to get the initial amount deposited from our end(20, 000/-).Thenin response to our complaint dated 18/08/2013 we have received your acknowledgement which stated that youwill revert in 10 working days but till date we haven't received any furthercommunication in this regard from your side. I would request you to kindly lookinto the matter on urgent basis. When we contacted by Mr. Arshad sittingin United Bank Of India Dilshad Colony(from where the policy was done) he failed to provideany solution for the problem). Was this information helpful? | |||
 2 Comments | |||
Comments
Dear Sir/Madam
We, at Tata AIA Life Insurance, would like to thank you for sparing your valuable time and effort for the feedback.
With regards to your concern we wish to inform you that we were in receipt of your complaint letter on September 18, 2013.Accordingly the same was reviewed and our communication dated September 23, 2013 has been sent to your mailing address. We understand you are not in receipt of the same .We regret the inconvenience caused to you in this regard
We have redespatch the letter as on February 20, 2014 your mailing address
In case of any further queries/clarifications, please feel free to contact us on our toll free number[protected] or email as at life.[protected]@tataaia.com
We thank you for your patience and understanding in this regard.
Yours sincerely,
Arvind Barke– Customer Services
Tata AIA Life Insurance Company
We, at Tata AIA Life Insurance, would like to thank you for sparing your valuable time and effort for the feedback.
With regards to your concern we wish to inform you that we were in receipt of your complaint letter on September 18, 2013.Accordingly the same was reviewed and our communication dated September 23, 2013 has been sent to your mailing address. We understand you are not in receipt of the same .We regret the inconvenience caused to you in this regard
We have redespatch the letter as on February 20, 2014 your mailing address
In case of any further queries/clarifications, please feel free to contact us on our toll free number[protected] or email as at life.[protected]@tataaia.com
We thank you for your patience and understanding in this regard.
Yours sincerely,
Arvind Barke– Customer Services
Tata AIA Life Insurance Company
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+91 80 6760 3700
14th Floor, Tower A, Peninsula Business Park, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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Your complaint pertains to Tata AIA Life Insurance Co. Ltd. For further assistance we request you to mail the same at life.[protected]@tataaig.com.
Thanks and Regards,
Team Tata-Aig.