Tata Aig — Tata AIG - Rejection of Car Insurance Claim

Address:Ghaziabad, Uttar Pradesh

I have Tata AIG Car Insurance "0% Depreciation Policy" Cover Note # 12599988 and Insurance Claim #[protected]. On 21st.February.2015, I have given my Car DL 7C 2417 for accidental repair to "NIMBUS Hyundai" @ Madan Mohan Malviya Marg, Sahibabad Industrial Area Site 4. Car's both "Front and Rear Bumpers" were damaged in the accident. After assessment on 24th.February.2015 (after 3 days), TATA AIG surveyor (Mr. Ravi Pant, Contact No# [protected]) has rejected "Back Side Bumper claim". However, the damage is significant (Color of the bumper damaged and there are some major scratches). And at the time of claim the brand name like TATA AIG are making excuses. Need your support to pass the claim of repair by Tata AIG. Customer Care Complaint # 3582990
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What was the excuse that was given by the insurance agent? Back bumper should be covered right?

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