[Resolved] Tata Capital — ECS mandate not recieved even though the tata capital person took all document

vinod vv

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka
Website:	www.tatacapitalfinancialservices.com/Index.htm

Team, I have purchased a AC from crome and took through tata capital finance ECS with my citi bank . installment date was on 3rd october however money didnt deducted on same date and however on 7th october i got a message "your ecs for 3840 aganist contract 5193086 is returned for reason mandate not received . !!! i was shocked the agent from croma bangalore bel road took all duly signed document from me with check as well. I need a immediate clarification what has happend to those document collected from me from the crome branch in new BEL road Bangalore . Cromee manager is the witness for the same . now i am seeing lot of such complaint form customers of tata capital !!! Is this some kind of cheating by tata capital ? my contact number : [protected]

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Complaint marked as Resolved

Verified Support

Oct 08, 2015

TATA Capital Customer Care's response Dear sir,

Thank you for highlighting your concern. We have shared the same with our concerned team and they will be reaching out to you soon.

Thanking you,
Tata Capital Team