[Resolved]  Tata Card — Late payment and interest charges

Address:

Mumbai City, Maharashtra

Ref: My credit card no.[protected] In the last statement for the month of January, an amount of Rs.649/- was spent on Croma Store. This was billed to me in the next month which was due for payment on 4th March. Payment of this was made by me long before due date and the cheque for Rs.646.30 was put in the drop box of Tatacard at Standard Chartered Bank at Flora Fountain on 28th February in the morning. Due date of the bill was 4th March i.e. enough days before due date. It is not my responsibility to open the drop box and depositing the cheque as it is yours responsibility. I am not responsible for your inefficiency of not depositing the cheque in time. For such small amount, there is no need to delay the payment. I have been told that because the payment was received and cleared on 12th March because of Tatacard inefficiency, I have been debited the late fee payment plus interest, etc. and now I am supposed to pay Rs.909.50. I have already paid Rs.646/- whatever due against Croma Bill. Rs.263.50 which you have wrongly debited me is not payable by me. This arise out of your inefficiency to collect cheques from the drop box and deposit the same in time. If you are not able to reverse this charge, then please consider the Credit Card issued to me is cancelled. I await to hear from you in this regard. Under no circumstances, I am ready to pay your late payment fees and interest for your inefficiency. Regards Ashok Vissanji