Tata Card — Not able to connect to Tata Card executive

A

animesh deshpande

from Mumbai, Maharashtra

Address:

Pune, Maharashtra

Hi, I have done a transaction for RS 30600 .The amount was debited from my account, I received a confirmation on mail and sms, But the merchant receipt for the transaction was not generated . Here I have two issues: 1. Regarding the following case, I want to know that will the amount be transferred to the required authority or not . If not, what will be the next steps involved to get the money re-instated in my account. Please reply back . 2. I tried connecting with phone banking, but was not able to connect with the executive, I could not get the number to talk with executive . I cant even find the how to proceed to connect with the executive. For some option I required to give my branch code, I don't know that . So why is not my card number with other details being used for authentication? Why is this made so hard to connect with executive . I have other credit cards and in comparison to this they are great . Really Frustrating. Please connect back to me at [protected], [protected] as I am not able to connect even. Thanks, Animesh Deshpande Unfortunately a TATA CARD Customer

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animesh deshpande

from Mumbai, Maharashtra

I received a call for the transfer process initiation. By the call he took some details and said the refund process is complete. He hanged up after saying that the confirmation message will be received within 2 to 3 mins. Still I did not receive it .

Is this the standard procedure of refund?

I tried calling back but the person is not receiving any calls. Pls reply back on the same number .

Reply

A

animesh deshpande

from Mumbai, Maharashtra

Hi

Can some one please reply back I am really in awful mental state now . Please reply back on the same number.

Or at least please reply back when and how will my money be refunded or the next procedure for the same.

Thanks,
Animesh

Reply

TATA Capital Customer Care

from Pune, Maharashtra

Dear Mr. Deshpande,

We apologize for the inconvenience caused. Thank you for sharing your contact details with us and the relevant team will soon connect you so as to resolve your grievance. Kindly write to us at nvariyava.[protected]@tatacapital.com for any other information you may wish to share.

Regards,
Tata Cards

Reply

State Bank of India [SBI] Customer Care

from Mumbai, Maharashtra

Thanks for talking to us. Trust your queries have been responded. Please call SBI Card helpline for any further assistance.

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