[Resolved]  Tata Communications — No Broadband Service since 17.04.2014 in the name of "Server Down".

Address:Ahmedabad, Gujarat

We are Central Govt organization i.e. O/o the Additional Director General of Audit. Our ID No. is [protected]@eth.net. Since 17.04.2014, there is no internet connection in office and we are facing problem in day to day work. Even on repeated reminders there is no service from your end. Whenever we make complaint on phone, it is replied that ‘Server’ is down and today it is replied that server is showing OK and there is problem office, though no one visited this office for looking the problem. If you remember, we had two internet connections but due to your poor service one of the connections was returned. This time also we are planning to return your services due to poor response i.e. Customer Care. Further you are requested to refund the amount for the period from 17.04.2014 till you service is revised. We tried to contact on phone No.[protected] and fax on[protected]/ 66605335 but all in vain. Really when you want to contact, you can but we are trying since last so many days and we get reply as "Server Down". Please consider this on TOP PRIORITY.
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Aug 13, 2020
Complaint marked as Resolved 
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