[Resolved] Tata Docomo — 3g internet | |||
I m using your 3G data pack! but I m not proply use internet!.bcz i done data pack on.but data signal is not come and iam not use internet anytime.bcz data signal show only sometime.please solf and fix the problem.! Was this information helpful? | |||
Jan 26, 2016 Complaint marked as Resolved Iam use tata docomo sim.iam not use internet proply.bcz then i done data pack on actual data pack is on but data signal not work and not show please fix it..my gmail id [email protected]
My no.9045903006 Tata DoCoMo customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and regards,
Customer Care,
Tata Docomo.
We have received your complaint and we will ensure it is resolved soon.
Thanks and regards,
Customer Care,
Tata Docomo.
Dear Customer,
We tried to speak with you personally on your number. However, the same was disconnected from your end.
In this Regards, we would like to inform you that, this might be happening because of multiple sessions which runs in background or multiple sites browsing at the same time. However, we would request you to. 1. Delete Temporary internet files from browser. 2. Clear cookies and Cache. 3. In case if you are using Smart phone, free your phones memory by moving apps and, pictures and music files to External SD card 4. Under Handset settings, Please select Mobile network settings > WCDMA/GSM for 3G Speed internet. 5. Restart the phone after doing the above. If still persists the same concern kindly revert us with complete details for further proceedings. 1. Name of Access Point: 2. Symbol displaying (E/G/H): 3. Error prompts: 4. Is it related to any particular time? : 5. Is it related to any particular Site? : 6. Handset model & Type: 7. your city: 8. Area: 9. Sub-area: 10. Street Name & Landmark: 11. District: 12. State: 13. Pin code: 14. Indoor/Outdoor: 15. No. of signal bars: 16. From when you are facing this problem: 17. Alternate number: 18. Handset Model: 19. Trying with PC or mobile: 20. Which GPRS voucher/pack subscribed:
Thanks and Regards,
Customer Care
Tata Docomo
We tried to speak with you personally on your number. However, the same was disconnected from your end.
In this Regards, we would like to inform you that, this might be happening because of multiple sessions which runs in background or multiple sites browsing at the same time. However, we would request you to. 1. Delete Temporary internet files from browser. 2. Clear cookies and Cache. 3. In case if you are using Smart phone, free your phones memory by moving apps and, pictures and music files to External SD card 4. Under Handset settings, Please select Mobile network settings > WCDMA/GSM for 3G Speed internet. 5. Restart the phone after doing the above. If still persists the same concern kindly revert us with complete details for further proceedings. 1. Name of Access Point: 2. Symbol displaying (E/G/H): 3. Error prompts: 4. Is it related to any particular time? : 5. Is it related to any particular Site? : 6. Handset model & Type: 7. your city: 8. Area: 9. Sub-area: 10. Street Name & Landmark: 11. District: 12. State: 13. Pin code: 14. Indoor/Outdoor: 15. No. of signal bars: 16. From when you are facing this problem: 17. Alternate number: 18. Handset Model: 19. Trying with PC or mobile: 20. Which GPRS voucher/pack subscribed:
Thanks and Regards,
Customer Care
Tata Docomo
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
53%
Complaints
9255
Pending
2079
Resolved
4179
+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
View all Tata DoCoMo contact information
Kindly provide us with your 10 Digit Tata Docomo number, your alternate contact number and email ID so that we can get in touch with you.
Thanks and regards,
Customer Care
Tata Docomo.