Comments
Dear Customer,
This is with reference to your complaint regarding balance deduction for your Tata Docomo connection. In this regards, we would like to inform you that for subscription of LDR, downloaded by you, through WAP mode, Rs. 87.69/- has got deducted from your main balance. Please be informed that we do not activate or deduct any balance without your consent. We can clearly see that the service was activated at your end through WAP on 06-Jul-2015, 01:05:31 hours.
Kindly make a note that all our systems are accurate and unless there is a download at your end there would not be any deduction.
We take multiple confirmations from you before activating any service; we can clearly see that you had given multiple confirmations to activate this service through WAP mode (from handset).
Since you are valuable customer of Tata Tele services ltd, deducted amount of Rs 87.69/- has been refunded back to your account. Please check your balance by dialing *111#. We would request you to please be extra careful while browsing any website or dialing any short codes in future.
This is with reference to your complaint regarding balance deduction for your Tata Docomo connection. In this regards, we would like to inform you that for subscription of LDR, downloaded by you, through WAP mode, Rs. 87.69/- has got deducted from your main balance. Please be informed that we do not activate or deduct any balance without your consent. We can clearly see that the service was activated at your end through WAP on 06-Jul-2015, 01:05:31 hours.
Kindly make a note that all our systems are accurate and unless there is a download at your end there would not be any deduction.
We take multiple confirmations from you before activating any service; we can clearly see that you had given multiple confirmations to activate this service through WAP mode (from handset).
Since you are valuable customer of Tata Tele services ltd, deducted amount of Rs 87.69/- has been refunded back to your account. Please check your balance by dialing *111#. We would request you to please be extra careful while browsing any website or dialing any short codes in future.
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Thanks and Regards,
Customer Care
Tata Docomo