[Resolved] Tata Docomo — Activation of services | |||
Hello, I purchased Tata Photon Max Wi-fi connection from Tata Docomo shop online on 8th July 2014. I received the device on Saturday i.e. 12th July 2014 and also submitted all the required documents to the representative who delivered the device. I waited till tuesday (15th July) for my device activation as suggested by the rep but no one even bothered to call me or activate my device. Since then i've called Customer Care on [protected] and they've done nothing but given empty promises and excuses. Since my connection is not activated, I don't have any docomo phone number for my new connection. My order# EC[protected]. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Dear Customer,
Help us assist you better. Please share your contact number so we can get in touch with you and assist you .
Thanks and Regards
Customer Care
Tata DOCOMO.
Help us assist you better. Please share your contact number so we can get in touch with you and assist you .
Thanks and Regards
Customer Care
Tata DOCOMO.
Dear customer,
As you have still not shared your contact details we assume that your issue is resolved, in case you have any further quires /issues you can mail us at [protected]@tatadocomomarketing.com
Thanks and regards,
Tata Docomo,
Customer care.
As you have still not shared your contact details we assume that your issue is resolved, in case you have any further quires /issues you can mail us at [protected]@tatadocomomarketing.com
Thanks and regards,
Tata Docomo,
Customer care.
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Surprisingly, your customer service seemed very helpful the very next day after posting this.
The service is now active thanks to Consumer Complaints forum.