Tata Docomo — ACTIVATION O[censored]NWANTED TARIFF PLAN

Address:Ambala, Haryana

Dear Sir I Dr.Suresh Jain, got one message on my cellphone through Tata Docomo on March 19, 2015 that on recharge of 199 i will get std and local free seconds and upon recharging with 196, i will get local seconds free.One recharging no was given for both of above plan as *141*1097.On dialing this the local plan get activated without asking any option.As i was interested for std plan so my deducted account balance was totally in loss.I immediately requested customer care to convert this plan but they refuge to do this giving me illogical statements. I did not get any satisfaction by Tata Docomo customer care. I think many of such customer will be looted by tata docomo so kindly take necessary action for the same.
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Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO.
Dear customer,

As you have still not shared your contact details we assume that your issue is resolved, in case you have any further quires /issues you can mail us at [protected]@tatadocomomarketing.com

Thanks and regards,
Tata Docomo,
Customer care.

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