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Tata DoCoMo Complaints & Reviews

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Last updated Jan 19, 2024
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110065

Tata DoCoMo reviews & complaints page 236

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K
Kanika Duggal Chugh
from Sonipat, Haryana
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Network and customer care

Address:New Delhi, Delhi

I have purchased tata photon wifi last fortnight and for last1 week there is no network at all. I have been calling customer care for last 4 days and they say technician will call you but there is no call from them. This is the worst network one can buy.....
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M
MahajanAnand
from Panipat, Haryana
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Fleecing of gullible customers by caller tune department

Address:Kurukshetra, Haryana

I am really appalled to see the way your company has fleeced me twice. 1) About one month back I received a call from your caller tune department to get caller tune with my name (Anand Mahajan). I agreed and I was charged Rs. 270/ for one year. After a while I got an SMS that a Hindi song has been set as caller tune on my number and a process to deactivate it. As I didn't want a hindi number to be my caller tune, I instantly deactivated...
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M
MahajanAnand
from Panipat, Haryana
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Fleecing of gullible customers by caller tune department

Address:Kurukshetra, Haryana

I am really appalled to see the way your company has fleeced me twice. 1) About one month back I received a call from your caller tune department to get caller tune with my name (Anand Mahajan). I agreed and I was charged Rs. 270/ for one year. After a while I got an SMS that a Hindi song has been set as caller tune on my number and a process to deactivate it. As I didn't want a hindi number to be my caller tune, I instantly deactivated...
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D
dikshant dabas
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no speed

Address:New Delhi, Delhi

i m not happy with ur service there is no speed in max wifi u told that speed will be upto 9.8mbps bt there is no speed my wifi speed is not more than 40kbps please help me by sending an executive to my home n help me .. please take action against it as soon as possible... my mobile no. - [protected] my address - h.no.-144 madanpur dabas p.o. rani khera, new delhi-110081...
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S
Sandeep.Pattar
from Bengaluru, Karnataka
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Harassing for Postpaid to prepaid migration

Address:Bangalore, Karnataka

Hi Team, I have been using Tata Docomo 3G postpaid Corporate connection since Aug 2013. My Photon No : [protected] and Account No[protected]. In the month of April 2014, I was willing to migrate from Post paid to prepaid. Hence, submitted an application with Valid documents for processing the same on April 29th. But to my surprise they have rejected it saying the address proof is not valid. Hence, I submitted the application again...
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S
Shroff
from Pune, Maharashtra
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2 GB 3G data

Address:Pune, Maharashtra

My mobile number is [protected]. I had recharged of rs 500 to get benefits of Rs. 500 talktime & 2GB 3G data for 2 months. but I got only Rs. 500 talktime & not get any data balance so I call to customer care on line [protected] but & didn't get any information about 3G data balance. Please solve this issue immediately......
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P
Praveenkumar Goudar
from Hyderabad, Telangana
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Regarding 3g

Address:Belgaum, Karnataka

My no. [protected] Belgaum city Karnataka state My 3G connection is too slow. ..connection is not constant, once it's show 2g, next time show H, another time show 3G. I clear all cookies and manually selected 3G And I am using Lenovo smart phone and Docomo SIM in 1st slote...please slow this problem quickly..yesterday I chatted with customer executive and told about this he jusjust stop chatting...
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K
kailash dutta
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

postpaid outgoing facility blocked.

Address:Bangalore, Karnataka

Postaid outgoing facility block from many days. i submitted all documents which is asked for. Please help me to make outgoing calls. Facing a lot of problem. i visited Tata Docomo office in Kormangla, Bangalore. They asked me to submit all document which I did. After that also they dint helped me. Please take necessary step as soon as possible....
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A
amitjaindpr
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tata DoCoMo - cheated with e-stick of 3G and give service of 2G, bad customer care service

Address:Pune, Maharashtra

I am using Tata Docomo - 3G e-stick facility. Since last 15 days I am facing problems that I am not able to connect to device using 3G network. I have plan of 10 GB and have used only 2 GB as of date.
I called to raise complaint on 21 July but they refused to take the complaint citing reasons that this is the server issue they are facing and would be resolved in 1 day.
Finally they took complaint on 25 July and noted my wrong...
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1
1610
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Didn't get benefit of offer.

Address:Satara, Maharashtra

My mobile number is [protected]. I had activated net of rs 126 from number *141# to get benefits of 1GB data+300 mb facebook+unlimited whats app. but I got only 1GB data so I call to custumer care on line [protected] then he told me that extra benefits will be added within 48 hrs but I didn't get it so I call custumer care at 3:40 but he told that offer is closed on 31st july but on *141# it shows that offer open. And the senior of customer...
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pradbitt
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Problems in closing the Tata Photon postpaid connection

Address:Hyderabad, Andhra Pradesh

Hello, I'm just another customer for Tata Docomo where I'm holding a Photon+ post paid connection (Id: [protected]) with them. I took the connection in the month of May 2014 as I was on the move and need internet for my needs. When I'm at home, I use my cabled internet with Wi-Fi and don't use Tata photon. After 2 months o[censored]se, I realized I'm paying more for post paid and wanted to migrate it to pre-paid. I registered a request with...
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S
Sapt19
from Visakhapatnam, Andhra Pradesh
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Not getting proper network speed

Address:Bangalore, Karnataka

My photon plus network setting was in hybrid mode. Six months back I started getting low speed and network team informed me the network setting to be change to photon plus. Three weeks back I started getting low speed again and instead of photon plus network now I am receiving photon whiz network. When I called customer care they are asking me to change my home. I also told them I am facing this issue from all the places. I don't understand...
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prakash1987
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TataPhoton Network Details

Address:Tiruvannamalai, Tamil Nadu

Hi, I have bought Tataphoton Max with 750 plan and I tried using tataphoton data card in my village. But I only TataPhoton whiz connection is available in my area. My question is how much speed I will get in whiz network? Foe me only 4 KB/s also its not stable but in same area I used TATADOCOMO 2G pack in prepaid SIM but it gives 30 KB/s.Both are in same location but I don't know why speed is varying. So TataPhoton whiz and Tatadocomo...
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dear sir, i have purchase tata docomo sim card, and active plan for 3G before 3 days, but i found that company make big frod with me, it has speed less then 2G service, i request you to pls take strict and nacessary action on this compnay to making fool the people i also request to consumer dont be tatadocomo, try idea, or other service provide tejas tank [protected]...
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N
Neelotpal Sahai
from Delhi, Delhi
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Tata Photon Max Wi-fi not activated

Address:Mumbai City, Maharashtra

Hello, I purchased Tata Photon Max Wi-fi connection from Tata Docomo shop online. I received the device on 1st August 2014 and also submitted all the required documents to the representative who delivered the device. It's been more than 36 hrs and no one even bothered to call me or activate my device. I tried reaching the Customer Care but without the docomo phone number, it is not possible to speak to them. But since my connection is not...
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A
anujsagar
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Internet speed is too slow

I'm using 2g internet on my tata docomo prepaid sim and it's too slow...i can't use 3g as tata isn't providing us with 3g services here in our village...I'm very disappointed with tata docomo because it's speed when compared to other service providers, is miserably slow...I've tried contacting customer care but for no use...tata itself has provided with better speed some time ago but now they're just cheating customers with vulnerable services...
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K
Konarkaggarwal
from Abohar, Punjab
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Dissatisfactory services and customer care

I requested for service pack activation in july worth rs.136 providing unlimited whatsapp for 180 days but there onwards i'm being charged from my balance instead of pack. I called customer care executive several times but no action was taken that could resolve the problem. Kindly see to it. I have been using services of tata docomo for over 4 years and its a disregard....
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C
charan1423
from Bengaluru, Karnataka
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3rd class service please dont buy it

I am customer of tata docomo no:[protected]& [protected] . i had paid the bill of my number on due date vide receipt no:66334141 & 66336914 but still the company has barred my mobile number for the reason that i had not paid the bill in time. I am calling on the customer care 121 & 198 again and again but they are not listen at all.Even after paying them my no are barred . GUY calles RAJU spoke like ... 3rd class cm support.....
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U
uday_handa007
from Jammu, Jammu and Kashmir
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number barred by company even after bill payment in time

Address:Jalandhar, Punjab

I am customer of tata docomo no:[protected] & [protected] (relationship no:[protected]. i had paid the bill of my number on due date vide receipt no:66334141 & 66336914 but still the company has barred my mobile number for the reason that i had not paid the bill in time. I am calling on the customer care 121 & 198 again and again but they are not listen at all.Even after paying them my no are barred . uday handa...
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V
vikrampawar
from Pune, Maharashtra
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Incorrect bill amount - no follow up on complaints from Docomo

Address:Pune, Maharashtra

Hi, I had a very bad experience with Dokomo. They incorrectly billed me in Jan 2014 and its August now they say we are working on your complaint and no resolution until now. I have send them e-mail recently but no reply siince last 15 days. My Dokomo number was [protected]...
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