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Tata DoCoMo Complaints & Reviews

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Last updated Jan 19, 2024
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Tata DoCoMo reviews & complaints page 238

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U
udhav kondiba tamboli
from Jamnagar, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

committed balance not received

Address:Ahmednagar, Maharashtra

Dear sir,
I have done recharge of rs-777/.Offer was recharge of 777=900 talktime but i received only rs-691 talktime.I complained to company, they replied that this recharge should have been done as special recharge then only you can get talktime.My complaint is that, i received messege is{ recharge of rs 700=900 talktime }.The word special recharge was not mentioned in the message. I should have received talktime rs-900.
Company...
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A
avinash2808
from Dumka, Jharkhand
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no response from service providers on mnp

Address:Dhanbad, Jharkhand

Second time I am complaing on my number [protected] mnp to airtel My upc code is TB 128748 is rejected. I already complained but i am not getting any responses from your service provider and also from airtel. so i am facing problem and if it is not solve by u than i will take further action. I am only following trai protocol. So please help me on my mnp...
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A
ashwinivaidya
from Amritsar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No Response from TATA DoCoMo Customer rep, made false commitments

Address:Pune, Maharashtra

Taken 3G connection on 17th July 2014, Raised complain regarding speed issue on 22nd July 2014, for which resolution time committed was 4 hours. Did not listen anything from them for 2 days and so raised another complain on 24th July 2014. For which resolution date was 26th July 2014. Did not received any information till 25th July 2014 so again called customer care to ask about the status and asked to transfer the call to senior executive....
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R
ramseshanth
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

marketing calls

Address:Chennai, Tamil Nadu

Once again with better experience with tata docomo, my name is ramprabu and my mobile number is[protected], for the last four days i have been receiving a call from tata docomo to get a new post paid connection i told them that right now i am a using post paid CUG connection only so not required me a new connection that executive asks me is it so? again i said sir everyday i have been answering your phone calls don't you have any facility...
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G
ganeshakirve
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About deduction from my Tata Docomo No. 8149222642

Address:Pune, Maharashtra

Dear Sir/Madam, Rs. 90+ balance deducted from my main balance on 24 July 14. I had called to customer care, then they tell me that, balance deducted for net browsing. But around 8 MB data balance in my account, then how tata docomo can deduct main balance? also I called on 25 July 14 approx 11.45 pm regarding same, then customer care executive told me that, your balance will be refund in next 3 hours, but till time I have not received...
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9
9JASSI
from Maler Kotla, Punjab
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Post to prepaid Migration for my Tata Docomo no

Address:Bathinda, Punjab

I have given request for Post to prepaid Migration for my Tata Docomo no [protected] on dated 9/7/14 but till, date not getting any response from your side. kindly help to convert my No from Postpaid to prepaid else i will not be responsible to any exceed of bill from the date i have requested for Migration. this clearly shows negligence from your side. if my no will not be transfer then i will move to consumer fourm for same ...
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S
shrimathy
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unwanted service through dive in

Address:Pondicherry, Puducherry

My phone no is :[protected] (Tata Docomo). A unwanted Service called "diet plan" has been activated automatically on my phone on 25nd July'14 and Rs. 22.08 has been deduct for the service charge without my intervention. I wonder that how this kind of service gets activated without user requirement or without their needs? Also when I call to cust. care they said that I had to call them within 24 hours to refund the amount, but that time I did...
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D
DILIPSINGH
from Chandigarh, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding my sim balance

Address:Chandigarh, Punjab

sir,
I am using TATADOCOMO PUNJAB SIM, MOBILE NO-[protected]. ON 19 May 2014 in my sim has 500+ MB data and Rs 713 main balance. On that day afternoon i used my sim for net surfing and data downloading, after surfing I checked my sin balance and found Rs 00.00 and 11 MB left data. at that day I called TATADOCOMO customer care about my balance they told me to you have charged Rs 713 for data downloading then I told them if my sim has...
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S
shibasish9231
from Kolkata, West Bengal
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Unwanted service activated automatically without any intervention

Address:Kolkata, West Bengal

My phone no is : [protected] (Tata Docomo Prepaid). A unwanted Service called "MPP" has been activated automatically on my phone on 22nd July'14 and Rs. 21 has been deduct for the service charge without my intervention. I wonder that how this kind of service gets activated without user requirement or without their needs? Also when I call to cust. care they said that I had to call them within 24 hours to refund the amount, but that time I did...
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Address:Pune, Maharashtra

I have closed my modem connection on 19 june and paid last bill at that time only. Still I got bill in this moth and it is showing previous bill also not paid. This is not acceptable.Please look into this ASAP.
Also I have not used modem after 19 june as it is cancelled by docomo. My tata photon number is [protected]....
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A
arunk10
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

restricted my outgoing call without solving the issue

Address:Bangalore, Karnataka

I have loged complain regarding my bill they deactivate my data plan and didn't inform me and generated the bill of 2300 Rs even I am using 899 unlimited plan and after generating the bill without informing me they barred my outgoing calls then I call and ask them to activate and gave me complain number and said it will be solved by 28th your issue will be solved but before that again they barred my calls again I call and the they activate...
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J
J Ravi Shanker
from Hyderabad, Telangana
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regarding activation of sim

Address:Hyderabad, Andhra Pradesh

Dear Concerned, As i have taken Sim on 21.07.2014 still today Sim has been not activated. I have contacted several times to your executive bus there is no reply, Kindly let me know weather my sim will be activated or not . Sim No : [protected] Form no :[protected] & 33 Name : J Ravi Shanker Contact No : [protected] / [protected] Kindly response to my Query...
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J
Jals
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extra bill of Data usage for postpaid Sim

Address:Pune, Maharashtra

Hi, I am using mobile number [protected] of post paid sim.I got call from Tata docomo customer care about data plan of Rs.125 for 1GB data of 3G.After activatation this plan I got message from tata docmo that you have bill of Rs.1000 next day Rs.2000, day after tomarrow .Rs.3000 .. After 10 days I got mesage about bill Rs.8000. I called customer care and clarify that I am using this net for gmail in mobile with limited usage, why I...
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Ratan chandra Biswas
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tata Photon No.9241158224 not working please return back & refund my money

Address:Bangalore Urban, Karnataka

Sir. I have taken Photon Max for domestic purpose data card from your TATA DoCoMo Yelahanka New Town on 10th July'14 after assurance me for better service but it is not working at all. I have given complain on 10.07.2014 vide compline No.[protected] against my data card No.[protected]. your customer care does not reply properly they have taken time up to 20.07.2014 on 20.07.2014 they send me sms that signal not come properly please use...
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raj_ch2002
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balance reduction for free data usage

Address:Bangalore, Karnataka

Hi, this is the conversation i had with your support executive. {Sandeep}Hi Rajesh Reddy . You are on line with Sandeep . How may I assist you? {Rajesh Reddy}Hi {Sandeep}Hello. {Rajesh Reddy}my mobile amount of 79 is gone just like that {Rajesh Reddy}my data is showing still 2mb present {Sandeep}Would you like to have this information for the number 80502***** ? {Rajesh Reddy}yes {Sandeep}Please confirm the exact date and...
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A
akhlesh
from Mumbai, Maharashtra
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Continuous speed problem

Address:Pune, Maharashtra

My Tata photan no is [protected], I am facing continuous speed issue with Tata photan plus connection and this is happening more than 8 months I have logged multiple complaints (15 March2014) :[protected] and recently (22 July 2014) :[protected] and every time my complaint get resolved as there is utilization issue at Tata Photan Site and they will going to add new site, I am hearing this solution since Dec 2013 still there is no progress.br...
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Sandesh Chougule
from Indore, Madhya Pradesh
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Regarding online recharge

Address:Indore, Madhya Pradesh

Dear Sir, I have recharged with Rs. 255 on my data card no. [protected]. The first recharge failed with debit of Rs.255. Pls give me back the amount. Herewith find SBI online account statement. Thank in you advance for your cooperation. Regards, Sandesh S. Chougule...
+1 photos
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aniljakhad
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Withdrawal of Photon+ service with information.

I am a customer of Tata Docomo Photon+ prepaid ([protected]) since November, 2012 in Bhagalpur, Bihar. For the last 3 days, I was not able to avail the services of Photon+. On asking the customer care executive, I have come to know that the service of Photon+ has been withdrawn from Bihar. This withdrawn of services before any prior notice in prepaid service left me in loss of my balance....
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P
Paraslookscool
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balance deduction (122 rs)

Address:Rohtak, Haryana

I use tata docomo internet pack when i m using my internet pack company did not inform me by message. (Like your pack is ended) then when i talk with customer care they did not give proper response and Disconnect my call. please solve my problem. ASAP Contact no. [protected]...
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avinash2808
from Dumka, Jharkhand
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mnp request is rejected

Address:Dhanbad, Jharkhand

i applied for mnp of my number [protected] form docomo to airtel with upc code TB128748, but airtel customer care said that your request is rejected by tata docomo. and airtel give me the acknowledgment for this. so please grand my request...
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