Tata DoCoMo Complaints & Reviews

I have applied for tata docomo wifi connection [protected] (Photon3G+[protected]@750) and got update from tata docomo shop that connection will active with 24 hours, however its not activated in 48 hours.Even after calling help desk, its not activated in 4 days. As i need urgent connection to comple the work and its not activated hence i requested to cancel the connection and took the connection of other vendor. Then confirmed me on call...

Hi, My name is Srikanth, My Mobile Number is [protected]. From this morning I am unable to Make calls and receive calls from my mobile, for some times it is working fine. Why this is happening for me. Could you please resolve this issue....

Docomo has discontinued its services in Bihar. And providing basic network (2g ICR on Aircel or Reliance) only for receiving and making calls. It means you cannot use rate cutters, Internet or any VAS. So its useless in smartphone. Also day by day it getting difficult to get recharges of Tata Docomo from retailers here. Complaining to Tata Docomo since 1 year but they only give fake assurance o[censored]pgrading network. Now its clear that...

dear sir maine apna no.[protected] tata docomo se UNINOR m port krene k liye 19 june 201 ko diya tha
tata docomo ki taraf se call aayi thi to maine kha tha ki mai uninor mein jana chata hu ...but docomo ne meri port request cancell ker di......

I recharged my CDMA Prepaid no. [protected] with Rs.99 in Dehradun to get the benefits laid down in your brouchere i.e., 750 MB data and calls at half rate. instead, i got 250 local mobile minutes for 28 days. it is of no use and i want the offer as per your brouchere. You are requested to solve the issue at the earliest. My alternative mobile no. is [protected] Prashant Bhardwaj...

Its been several times that wrong bill plan is implemented then I keep writing to listen and then the executive waives off but again in the next bill cycle I am penalised and when they are asked to send confirmatory Email they do not send . It is a big mental harassment quoting my letter "1.I wish to inform that the service of your tata Photon executives is very poor . The phone that flashes on the TATA photon icon is incorrect . 2. Whenever...

Hi,

I Have received the bill for the month May'14 / June'14 & bill amount is Rs 826..

Earlier I have received a mail that say, if we make online payment 250 MB data will be free.

Hense, my total extra usage will be 35 MB only.

Fyr calculation is as below

Tariif: 2GB (2048 MB) FREE @ Rs 450
My total usage : 2333 MB
Extra FREE (Online recharge)...

HI, I Have experienced worst servive from the tata docomo photon. i got a call from the TATA DOCOMO telecaller to my vodofone no [protected] regarding TATADOCOMO DATACARD + 3G SPEED DATA PACK OFFER and i asked them to check 3G SERVICE in my place and they said 3G network support is there... then i ordered for the device and when i got the device i checked for the 3G network but there were no 3G network in my place... there after i complained...

Dear Sir, My old complaint was not resolved...that complaint details below "(Dear Sir, This is THEIVA RAJ.A. I'm using Tata Docomo pospaid mobile Network. My number is [protected]. i use 2GB Internet pack. i'm getting very low speed Internet connection when i use. Initially they assured me Internet speed of 30 t0 40 kbps for this pack. but after using this pack i get only 5 to 8 kbps. Even i can't open home page. In last month After this...

Respected sir i have seen tata docomo have wrong policy for internet i have recharged my no. [protected] by 250 rs and get 175 rs talk time plus 1gb 3G internet. i have left 42mb internet balance and was downloading 21 mb video they people deducted all my 97rs. from my main balance on 29.06.2014 when i called the 198 they said your net balance was 2mb so i told them before deducte my balance you must confirm even i have 2mb left and they...

After introducing Photon Max WiFi, Tata DOCOMO service turned out to be too frustrating - Poor Signal Strength (less than 20%) - In Bangalore also, we are getting Photon Wiz ONLY, even though the service is of "Max WiFi" - Lots of disconnections - Wrong Internet Usage Details in "My Account" page When we raise a complaint, they take at least two days, even though they say that "We'll call you back within 4 Hrs" My Account details: Name:...

Date - 2nd July 2014 This is to inform you that your telecaller Named Mr.Ankur, telephone no.[protected] called my no. [protected] (airtel user) at 12.52pm after telling i am calling from here ...slowly he said "I Love u" and disconnected call. Its really shocking that unwantedly call comes and your caller uses unwanted terms which has no sense. Its very shameful that your employees are this much illiterate or no manner what to speak...

I subscribed the post paid type Tata Docomo dongle based Internet on 14, Dec 2013, initially I paid 4999 for three months. My account no. is [protected]. After starting using it, within two days I felt the Internet speed is not up to the level, when I am buying it, they promised that I will get at least 50% of max speed, but most of the time I will not even get 20%. Also the net will get disconnected often by itself.

Seeing...

I have been using TATA Docomo from 2011. I have upgraded to a 3G mobile in 2012 and have been regularly using their 2G and 3G services. There were no issues initially. However, recently, an amount of more than Rs.200/- was deducted from my phone in a period of 2 days. I have called up the customer care (CC) to find out the details of deductions and was informed that it was for my internet usage. I have a special 3G recharge pack (Rs. 251/253)...

This is yuvaraj My vehicle number is TN 11 E 7013Last time I did service on 9-JUN-2014 at vst service station (Job complaint sheet sl.no-2178) Service
engineers didn't attend my complaint so once again i went for service at vst motors service station which is on
29-JUN-2014 (Job complaint sheet sl.no -210) and my truck deliverd on 01-july-2014 but my problem din get solved, iam not getting proper service one
of...

We had Opted for a tata docomo Broadband connection on 24th june 2014 by filling forms after which the person representing TATA committed that the connection will be installed by next day i.e 25th June 2014 but it is still not installed .The sales executive (Mr.Raj ) was not recieving calls and when he recieved he said the internet connection is not feasible in my area and will return my money by 6th July. This is complete nonsense. I want...

Sir/Ma'am I'm Navneet Chauhan of Kanpur, Uttar Pradesh.My current Mobile number is registered with TATA DOCOMO, because of their poor facilities I decided to Port my Current Cell no. to VODAFONE.. For the same I approached my nearby VODAFONE Mini Store for mobile number portability On 19 JUNE, 2014. It was promised that my number will be Ported to VODAFONE in 7 working days.But, since then It has been 12 days(including 2 Sundays). I received...

Customer care is being reluctant to address my issues and repeating same sentence. I raised cancellation of number, some say it is confirmed and someone say it is open. and Im being fooled by tata. Pathetic customer care service from tata customer care service and they are making people keep paying paying paying... Im suffering from tata customer care serive My numer which I gave for discoonect [protected] . Below is the email chain [protected][protected]------ From:...

Dear Sir, I have recharge with Rs. 250 of 3g internet pack for 1 GB, but on my mobile net speed is too slow. various time your range shown full & Net service not started or various time in one city your network shown in romaining in day your network gones app 5-8 times & service totally disturb I have talked with your representative but no proper response from them I have used Handset of Sony xperia C in same handset Idea...

Dear Sir/Mam, My name is Anand Yadav. My sim Got blocked suddenly and it is not working now. My No. was [protected] (That is not working now) From a long time i tried in Tata Docomo customer care, they takes I.D (hard copy) and said we will get on your number but still it is not on. Request you to please book complain and resolve problem as early as sharp. Please take strict action against tata docomo as they block my no. with out...