Claimed

Tata DoCoMo Complaints & Reviews

2.7
Last updated Jan 19, 2024
Complaints 9255
Resolved
4179
Unresolved
5076
Quick Links
Statistics
Share
Contacts

File a complaint to Tata DoCoMo

Having problems with Tata DoCoMo?

File a complaint and get it resolved by Tata DoCoMo customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Tata DoCoMo
Customer Service Contacts

Tata DoCoMo Phone Numbers

Phone
+91 42 2646 2966
561
217

Tata DoCoMo Website

Tata DoCoMo Head Office Address

2 A, Old Ishwar Nagar, Main Mathura Road
New Delhi
New Delhi District
Delhi
India
110065

Tata DoCoMo reviews & complaints page 251

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
pratham001
from Thane, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Error : Call not allowed

Address:Thane, Maharashtra

Dear Sir, I had to change my Sim card into a Micro-Sim as I have purchase a new phone . The micro - sim started working as soon as inserted the same. But whenever I am trying to call it's get disconnected. I am getting error saying call not allowed. I have to switch off & on the phone every time I have to call someone. I contacted with the customer care team and the executive told me that your problem will get solved within 48...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
N
N Sudheer
from Mumbai, Maharashtra
Report
Copy

Generating bills after deactivation of the service

Address:Mumbai City, Maharashtra

I used Tata Docomo Broad Band connection since 2+ years and i am a prompt payment customer. In month of January 2014, i faced problem of regularly disconnect of service and launched several complaints. The supporting engineer was fed up of visiting the home and said the actual problem in our area (i.e., in Evershine Nagar, Malad (W), Mumbai) that municipal is not giving permission to dig the road to solve the problem, please disconnect your...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
8 Comments
Report
Copy
K
kasturi chandan
from Pune, Maharashtra
Report
Copy

Recovery harassment

Address:Pune, Maharashtra

below is my reply to tata docomo demand notice and all i get in return is legal notice. its a worst customer service i ever received.
anyways you guys can carry on...i dont care...

Hi there,

I have already cleared all my dues. Request you to kindly check your records. I have already gone through lot of frustration due to your bad services and illogical and unfair recovery process. Can you please stop...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rahul0205
from Nawalgarh, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating and fraud behaviour with irresponsive and misleading customer care.

Address:Mathura, Uttar Pradesh

I got a message from td-610457 -"DHAMAKA OFFER! 50 Local/STD Minutes sirf Rs14 me poore 30din ke liye. Offer kewal 20-Apr-14 tak. Extra Min/Val 72hr me. Want Full Talktime? Call 123(tollfree)"
Then i recharged my number on 19th april with 14 Rs... What i got some 20 min and 2 days validity.
I waited for 72 but got no extra ballance and validity.. Then i called customer care and customer care executive told me that...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
Manish Kannoj
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

activating service without permission and charges Rs. 50

Address:Indore, Madhya Pradesh

Yesterday I have some 53.55 Rs currency in my mobile. Suddenly I got a msg from 50202, that I have subscribed for GIRL ZONE @ Rs 50 for 60 days through IVR - Interactive Voice Response. To notify everyone, I never give ok option for OBD - On-Board Diagnostics messages. I also receive calls from Tata DOCOMO's IVR. Even for that, simply without listening the voice, I will disconnect the call. Already, I have complained here with same...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
PRITAM PAINGINKAR
from Mumbai, Maharashtra
Report
Copy

Balance deducted from account

Address:Bangalore, Karnataka

My balance was 331 Rs, with 800 MB of 3G data remaining. I downloaded some videos of 250 MB and disconnected . It showed 550 MB remaining 3G data. Then I realised that I forgot to check my mail. I turned on Mobile data, and I started checking mails, suddenly i got a message on my phone. "YOUR ACCOUNT DOES NOT HAVE SUFFICIENT FUNDS TO MAKE THIS CALL". I turned off mobile data. I checked the balance, it was 0.03 Rs. First...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
K
kumar_maniratnam
from Maduravoyal, Tamil Nadu
Report
Copy

Unnecessary balance deduction

Address:Chennai, Tamil Nadu

I m Maniratnam, my no. [protected]

Sir, Today i have a problem with the tata docomo.,
They deduce my balance Rs 31 without any info.
As i know its renewable but when i call to 155223 they said that u have no any Pack is activated so I relaxed.,

And i tried to call customer care to deactivate the pack but they said that "You have tried no. of times and call is disconnected"
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
11 Comments
Report
Copy
S
skmuraalikal
from Chennai, Tamil Nadu
Report
Copy

Tata photon plus cheating

Address:Chennai, Tamil Nadu

I am K.Murali and held tata photon service which was shifted from my brother. Due to the bankrupt, I called the customer care people on Jan 8, 2014 and I asked for the cancellation of the service. But, they polishly asked me to change the plan. I was so strong but they were so strong to keep my account. What happened recently is they are asking me to pay for the original plan and I told them that I don't want to pay the original plan....
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
A
anilkumarasagar3001
Report
Copy

Worst Service Ever Had

Address:Bangalore, Karnataka

Hi Team, Really very disappointed with the support. I had called yesterday and the rep I spoke to was very rude and he was just warning me stating that this is a professional call and even though I have not used. I have been trying to explain the situation and he is not listing to what I am trying to inform. I have recorded the call and will go ahead and put this in YouTube and Facebook. I will contact the Consumer...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
K
Karan 1710
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

For cash back of tata photon plus device

Address:Gurgaon, Haryana

My name is Karan Sharma. I have a complaint against TATA PHOTON PLUS. My Tata photon no was [protected]. I Purchased TATA PHOTON PLUS device in April 2013 but from the very first day of my purchase it was not working due to network problem. I raised many complaints to the customer care department even talked with many customer care executives too, they told me that there was network problem at my place. they said me to submit this device and...
Helpful
Be the first one to find this review helpful
Found this helpful?
10 Comments
Report
Copy
M
Mukhil Raj
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hoax Calls and Harassment for payment post termination of service a year back.

Address:Chennai, Tamil Nadu

Hi Team,

I am writing this mail with a view to seek justice against the monopoly followed up by Tata Telecommunications for receiving illicit bill payment charges from their ex-customers.
This is with reference to an account numbered:[protected], whose number has been literally forgotten by me due to the termination of the account more than an year. Apparently, post raising termination request for the account, I shoot...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
abhi31aug
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud billing and inappropriate response from customer care people

Address:Bangalore, Karnataka

Hi Sir, My name is Abhishek Kumar bearing a tata docomo postpaid connection relationshio number[protected] phone number [protected]. They have barred my outgoing calls because of non payment of bill of Rs 3758.00. They have charged me Internet usage of Rs. 2201.63 while roaming. But I was roaming in docomo network(Bihar). So I should not be charged. Further, I complained on 16th April 2014 regarding no network coverage but it was not resolved...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
seemalenin
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False promises from Nemesis solution in up-grading TataPhoton plus

Address:Bangalore, Karnataka

Hi, I am seema. i am using Tata photon plus for more than 3 years. I got a call from Nemesis solutions, the executive name is Latha to upgrade my photon plus device to 3G.While calling they explained that the plan whatever i am using will not changed and a discount of Rs.150 will be deducted in the existing bill amount ( currently i am using 444Cap plan whihc is IBM corporate plan). I bought the device on 29th march 2014 after i got the mail...
Helpful
Be the first one to find this review helpful
Found this helpful?
8 Comments
Report
Copy
G
gaurav2423
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My balance is deducted while net balance is existing

Address:Udham Singh Nagar, Uttarakhand

Its Gaurav Arora..

i had a recharge of 249 pack with 1 GB internet pack on 27th march.
on 18th April i surfed on net, after completion of my surfing, they cut 136 Rs. from my main balance.
i checked my remaining MB by dialing *111*1#...and it shows that 1.15 MB was still remained.

Then at 11:30 pm i dialed to 198 to complain, they told me that the systems is updating, so plz call after one hour.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mnagar1
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No Delivery of dongle after payment

Address:Gurgaon, Haryana

My order number is EC[protected] for Photon Max Wifi. A rude delivery agent was requested by me to wait for a day to deliver so that I can arrange for all documents till then. However, he is now not delivering at all. All the more they are not even taking my calls. How can I get my dongle delivered. Just because I pre paid does not mean I deserve such treatment. Order was placed on 14th April . Kindly advice. Regards Manisha...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rajpal1976
from Mumbai, Maharashtra
Report
Copy

False Bill Generation after Disconnection request made

Address:Mumbai City, Maharashtra

I wanted to discontinue my TATA DOCOCMO WALKY phone no[protected] for which I had taken the highest Post Paid Plan of RS 1000/- per month. I had personally gone to TATA DOCOMO Mira Road Branch (Mumbai) on 14th march to get the phone connection disconnected, the person over their assured me that my phone will be disconnected with in 48 Hours. To my surprise the phone did not get disconnected but I received a message saying that my services...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
B
BAPUNU
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong communication & wrong Bill

Address:Balasore, Odisha

Dear, Sir Myself Bijay Ketan Nayak, Orissa Balasore 12/4/2014 i was apply a new Tata walky connection 199 plane & Tata to Tata free in circle i have already pay Rs.1900.00 My Walky No is[protected]/4/2014 Balasore Tata sales Excutive Mr. Raghu Nath Nayak allotted me a old broken walky then i ask why you giving me old broken walky he told me give me 2 days i will provide a new walky after 3 days i was ask what happn my walky...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Anudeep Abraham
from Mumbai, Maharashtra
Report
Copy

Regarding Post paid excess bill amount

Address:Bangalore, Karnataka

My plan ;was unlimited and tata docoma has generated bill with 3500RS. Also regarding 3G plan i have sent a mail and didn't received any response from tata docoma. I have a mail proof for the same.
Also the sad thing is i got a call from them by asking me to pay my minimum amount. Till that day they were asking me to pay full amount and now they are asking me to pay my maximum limit amount.
After tha i have sent a mail...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
I
Isasare Aditya
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deactivated my 1gb 3g data plan

Address:Amravati, Maharashtra

Dear Sir/Madam

I am Mr. Aditya suresh Isasare my mobile no. is [protected], I am using your tatadocomo services from long time. Actually i had recharge my account with Rs. 250 with the plan of talkktime 222.5 and 1 GB 3g data as i have my new handset its not having GPRS setting with docomo and its not retrieving directly, so I put GPRS SETTING message to 121 so my 1 GB data plan laps automatically and default its activated 5rs...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
N
narebhav
from Noida, Uttar Pradesh
Report
Copy

Greet pack activated without any knowledge

Address:Chennai, Tamil Nadu

Iam having an docomo gsm network and my Mobile no is [protected] dated 15.04.2014 at 4 28 pm i got an msg that an greet pack is sctiveted but i didn, t do any activation on my mobile When i called to CC they said you called only we are activated but they said time i did n, t call any mobile no to docomo When i told about this they said there is no refund system in DOCOMO

Kindly do the needfull do refund the amount which was...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy