Tata DoCoMo Complaints & Reviews

Dear Sir, I have purchased postpaid number ([protected]) from tata Docomo on 31st December, 2013 and the plan is 899/- unlimited std and unlimited local calls (charges only for roaming). And I have paid Rs.900/- as initial amount. I have used that number since 31st Dec, 2013 itself continuously. Today on 18.1.2014 morning my outgoing calls were disconnected without any information. So I called to customer care (121) regarding this and asked...

I made the payment against my connection no. [protected] not against my account no. on September 2013. The proof is attached. When I contacted customer service[protected] to know why it is not reflecting against my account? they told me they assigned my connection no. [protected] to someone else and modified account no. is[protected]. But I got no intimation that the no. is assigned to someone else. So I submitted the amount Rs. 956 against...

hi team tata docomo has barred my outgoing calls for more than 4 days. in spite of repeated request everyone is turning deaf ear to me. i have very good payment history and i am using it only for calls to family and frnds, but they are saying i am making commercial usage. i told them 1000 times, but they are still the same. fade up with their services. is there someone to help me????????????...

Dear Sir i have register a complaint related to network, the request no is PNR[protected] DATED 15-01-14, WHICH HAS NOT SORTED OUT, AFTER CALLING TO CUSTOMER I GOT NEGATIVE FEEDBACK EVEN DISCONNECTED THE CALL FROM THEIR END WHICH NOT RIGHT...

I activated a 11rs 3G pack on 16/01, Even though I had 1800sec of free data they deduced money from my main balance. I called them to give complaint about it, and they never registered the complaint. Probably the Worst Customer service providers in the world....

my phone was switched off, when i turned on it. my all balance was deducted. i call to customer care but they are showing they are busy. finally i again recharge my moblie with amount 251 now my balance again deducted and my 3g plane was not working i was making a call to customer care but they are still busy it is really too bad service provided by tata docomo...

First of all, I have been very disappointed by the service provided by the customer care 121, [protected]@tatadocomo.com and the support people at Koramangala Branch (Opp. Forum Mall), Bangalore. I have been trying to update my account to a corporate account for the past 15 days without any success. 1. First, I reached out to the representative at the Microsoft office who asked to send the photo ID and corporate plan details to [protected]@tatadocomo.com 2. I...

I am having 2g internet offer for my mobile number [protected].But every 40 mins id got dosconnected and not connected after that ..Only some times it is connecting and some times not connectiing.I tried som many ways as accesspoints reapply and swtchdoff and on and sim removal and re apply..But only some times it is connecting and some times not connecting.As per plan it should 24hrs*7 free data for my mobile plan.But not der.Every time why...

I have called several time at help desk Num[protected] but no response from them for solution, Everytime giving some other excuse, Customer care saying No Coverage to your location and when I would like to speak with manager or want to proceed for escalation, customer care person saying No process for escalation or speaking with manager. Last time complain has been closed without my confront and mentioned issue has been resolved. Till...

I maintained minimum balance as well as recharge in very three months to remain the connection activated while on roaming. And one day for no reason TATA Docomo disconnected my number. Upon asking at [protected]@TATADOCOMO.COM they asked to re-submit the documents. Even after submitting the documents my number was disconnected saying 'mismatch in documents'. My TATA Docomo number : [protected] (Karnataka circle) Sadly, Justin...

Tata Docomo is the worst service provider ever. Today[protected] I have more than 60 rupees balance in the morning. Around 12 pm, I used Whats up in less than 3 minutes. They deducted my whole balance for the same in a single moment. I called 198 and connected their executives. She was speaking Kannada, and I asked her for English.In that moment, she dropped the call. After that, I couldn't reach them. Then, I tried live chat. That...

Hi my no. is [protected]..im using tata docomo since frm 2 months and m a regular internet user, till date they r providing a waste net service..and even i cant able to talk with any custome care person..they r providing net service at the rate of 0 .5 kb/s..this is so frustrated, so i want to give a complaint on them.waste n waste service by docomo.thanks. regards, mehboob [protected]...

I wanted to port out of Tata Docomo. I have submitted my documents many times but till today Tata docomo has not let me port out. The customer care people keep giving promises that it will happen with 24 hours but it never happens. I request you to take up the matter and help me port out. My details are: Name: Ashok Kumar Number: [protected] Regards Ashok Kumar...

Tata group has made it a norm to keep their shut after selling the product, they are not confidrnt of their own products, The only intention of this group is to get new customers and sell their product, It is their last priority to see the fate of their customer. Few examples: Much publicized Nano car. if you walk into any of their outlet, the salesman would be head over heels to show how this car is unique. out standing and bla bla and...

24DEC/26DEC MY BALANCE CUT MORE THAN 100 RUPEES WITHOUT ANY REASION .I CAN NOT USE ANY SERVICE.
THESE COMPLAINT SAID TO 198 COMPLAINT SERVICE NO. OF MOBILE .COSTMOR CARE PERSON SAID U HAVE USED SITES BROWSING LIKE NAME FLIP.VIEW. I HAVE FIRSTLY DATA PLANNED USED GIVE THE CHARGES.

I AGREE THIS SUGGETION THAT U HAD USED LIKE A FLIP.VIEW SITE BROWSING.
PLEASE HELP MUCH TIME TATA DOCOMO TELECOMMNICATION CUT THE BALANCE...

HI, I am using Tata Docomo post-paid connection (899 unlimited plan) from past almost 3 months. My docomo mobile no. is [protected]. I am regularly paying my bill on time. Now my they blocked my number saying that “We have observed a commercial usage pattern on this number. This is not allowed as per the plan commitment hence services will be restricted.” I am using my mobile number for personal use not for commercial purpose....

TATA DOCOMO HAS DEDUCT MY BALANCE OF RS89 ON 12-JAN-2014 REGARDING GPRS PACK OF RS42. I HAVE CALL TO THE CUSTOMER CARE REPRESENTATIVE OF TATA DOCOMO.THEY SAID THAT WE WILL NOT REFUND YOUR BALANCE. SO KINDLY REFUND MY BALANCE OF RS89.THEY DEDUCT AUTOMATICALLY OF RS 89 BALANCE.SO PLEASE LOOK INTO THIS MATTER AND REFUND MY RS 89 BALANCE

THANK YOU...

Hi, i am using [protected], GSM SMART 350/- plan of TATA DOCOMO, recently in the month of December, 2013 bill they have charged Rs. 99+99+35 by saying that you have downloaded game and activated BFS Service, and such games/ services was never downloaded or activated by me. i want the resolution to reduce the said impugned charges added in my bill....

I had earlier taken photon 3 g connection which were closed one in JUlY 2013(account no.[protected]and another closed in NOV 2013(account no.[protected], both connection were taken simultaneously due to change in address. However after surrendering my connection i was billed Rs. 1011 in both the cases which i did not pay since at the time of closure of connection no one intimated m of any outstanding Bill amount(earlier even i paid TATA small...

My name is Arunava Pal...I have received a mail from tata teleservices for Tata Photon + internet dongle i use as below:- Bhaskar Bhattacharya To [protected]@YAHOO.COM Today at 12:02 PM Greetings from Tata DOCOMO!! Kind Attention: Mr./Mrs.- ARUNAVA PAL Sub: - Online payment process: For your Support. Dear Sir/Madam, This is to inform you that the said connection is or was in your name and your billing...