Tata DoCoMo Complaints & Reviews

i m bharti garg from palwal(haryana) my no.is [protected] m very disturbed from lst two months with ur service...not able to talk to customer care,there is no option to talk to c/care frm my no. on both 121 and 198 also call didn't dialled after press 9 too and i hve no other option to talk tto c/care..pls help me as soon as possible as m also tensed with deduction of rs 120from my balance last week.this happens with me fourth or fifth...

I am using docomo's prepaid service at mobile no.[protected].
At this no. I have active Internet connection with the help of data
Packs.
For last 2-3months I am suffering unfair balance deductions.
In First case after expiry of data pack they cut 3to400 rupees without
any MSG.(alerts) Of deduction, it includes the deduction after activation
Of pack also.
In 2nd case they didn't send...

I am K.Ramalinga Reddy customer of tata photon with photon number [protected] and account number[protected], i have given letter for cancellation of services six months back, but they have not cancelled it and kept sending bills even i have not used photon service ,after 2 months bill was paid by company itself and informed me about restored service again but i have not been using their services till date but tata docomo is keep sending bills...

I opted for tata photon 2 years ago and had cancelled it 6 months ago but i kept receiving messages of the bill of very month, i enquired about it at their office and they told me to ignore them.
Today i received a call from a guy stating that i had to come to the court cause i had not payed the bill.
He asked me to pay 800 online. Is this fair, i have cancellation receipt now....

My Name is Sagar. My mobile numeber is [protected]. i recharged my account with 250 /- special recharge for 1gb 3g internet and rs 222 balance. Few hours later, a message was sent to me by tata docomo that i have subscribed to "offer of the day" service of tata docomo. i didn't subscribe to any such services and I was charged rs 30 without my knowledge. A day later I was surfing web and suddenly i got a pop up sayin "you...

Hello

I have done a special recharge of RS 6. through online recharge and the transaction is success full but i have not recieved the benefit nor the recharge is being shown in my recharge history in my online account in tata docomo. i called customer care and the system is down for a couple of hours.n hence this complaint !.please look into this and inform me what has happened through call or reply here. Phone number - [protected]....

I have recharged with Rs.250 pack after consulting DOCOMO CC, after recharge my internet connection was not stopped. I called CC, the guy advised me to send sms HVC to 52270; but i received no response, again I contacted CC, this time my calls are blocked. As everyone is experiencing TD only answers calls to CC onces in a day. I went to CC to change the settings, after long waiting 2 hrs. I was suggested to change APN to TATA.DOCOMO.INTERNETHCV....

My internet connection is not working for past 10 days. I filed a complaint on Sunday. The customer care told me that it will be resolved in 24 hrs and some one will reach out to me in 4 hrs. No response after 4 hrs. I call them up again and they tell me again some one will reach out to me on Monday. On Monday a tata indicom personnel calls from Chennai. This again is frustrating because I have told them clearly in the first call itself that...

sir....
i have 55rs cut in my number ([protected]) today... i have informed to custumer care provides but they are not responding my complaint.......
please solve the problem as soon as possible.........

Hi please find the below email chains to understand the issue

Hi
I have recharged with Rs. 5 rs gprs pack of 50 MB free usage. on 10th feb
2013 at 8:49 AM. I have activated it by using crediting in my main balance.
I have received .verification code 'VER7510' with message "You have chosen
to pay Rs. 5 from your current balance. Your verification code is VER7510.
Enter on...

Sir
I, N.Yasovardhan, with TATA DOCOMO mobile number [protected] in the JNTU Pulivendula circle, Kadapa District, Andhra Pradesh, i lost the TATA DOCOMO signals from today morning.The others users of TATA DOCOMO also facing the same problem in this area. It is very inconvenience for Us. So please rectify the problem of signals as early as possible....

Dear Sir / Ma'm

Would like to bring to your notice that last tuesday i applied for a
new GSM Tata Docomo Connection with a 666 value connection.

Its been a week, my new no. is not activated - [protected]

All documents were submitted in person & an alternate no. was also
given - [protected].

Tata retailer promised the activation in 3 days & now its been a...

Hi,

I have recharged my tata docomo number by online recharge offer from www.tatadocomo.com.
Recharge was for Rs 199 and plan written in the site is
500 mins STDLocal free for 28days
transaction id MHDF[protected]

But I got the offer as local docomo calls free for 2500mins,which is not at all required for me.I opted the plan for STD use and got for local docomo usage.

When...

On Feb 9 I received a sms from Company that
Recharge with Rs.53/- & get full talktime &
make call 1/2p/sec for 90 days.. I recharged on
the same date but I dont get the balance till
now.. Plz refund the balance.


Thanks & Regards
Tinku
Mob:[protected]

Bye...

Tata docomo has unfair deducated my 75 rupees at date 29/12/2012 [protected] for this mobile number i have many contect tata docomo customer care but they did not reply i do my 75 rueeps
rajesh parmar...

I got a message by LM-PHOTON on 7th feb 2013 saying 1GB dat free on RC350 for your Photon number [protected] (total 2.5GB Data) offer valid till 14th Feb 2013 Free data credited within 72hrs. I did the recharge on 8th feb and waited for 3 days, my data was not credited. I contacted customer support through chat, he said that offer vaild only if you have done previous recharges for Rs 350 or of validity 30days or more. My previous recharge...

While I was on roaming from 25th Jan'13 to 9th Feb'13 service provider deduct excess balance inspite of having separate and active STV for tariff (STV 25) n sms (STV 54)
Before recharge of STV I made contact to one of the Customer Care Representative ( CCR ) and asked can I avail this facility on a roaming net work and CCR assured that it will work as usual but it did not.
Deducted Rs. 25.20 for 9 sms. (6x Rs.3.45...

Tata Docomo ( CDMA ) cut my balance , But not give me any benefits.
and also customer care not responding my request.
and same problem with my 2-3 friends....

I had been using Tata Docomo postpay connection since last year. I was registered on Rs899/-p.m unlimited postpay plan in which you can make unlimited calls. Suddenly on 25th Jan'13 my Tata Docomo Number -[protected] was deactivated without intimating me. Upon contacting the Tata Docomo hub, it came to my knowledge that my account was suspended due to high usage. Since there was a marriage ceremony at my home, so it was obvious i had...

This is regarding bill payment of account no[protected] .
First is the policy of closure of the account from logging the call. It is 10 days period which is unfair. We should pay only usage charges and not the delay in closure of account.
Second
At the last month of clsoing this account the local representative assured us that he will get out account closed and we need not bother.
After calling him in subsequent...