Tata DoCoMo Complaints & Reviews

I have a Tata DOCOMO prepaid connection No. [protected] for over last three years. On 25th October 2012 when I was attending a call, the call was disconnected. When I enquired with customer care they were unable to explain anything and advised to contact Tata DOCOMO Gallery at Pune. Pune Gallery customer care executive advised to contact Tata DOCOMO Gallery in Mumbai. On 27th October I contacted Chembur Tata DOCOMO Gallery. The customer care...

my [protected] is locked plese...

My Photon number is [protected] and i tried to submit the same complaint from phoyon website but it is giving me an error of "contact administrator", My main concern is stated below :
I bought this photon with a 1st month free 6GB usage at a speed o[censored]pto 3.1mbps but the worst speed that i am gettng is below 1 mbps and sometimes 0.50mbps. Your customer care executives just know how to disconnect the call when they are not...

I'm using Tata Docomo ([protected])from last 3 months regularly balance deduction problem facing from main balance, last month when i was made complaint then service provider credited my deducted balance but now last week i was in Maharashtra state and my main balance was 237.32rupees but main balance 237RS/- deductected while i was in roaming without any reason & i was tried to call to customer care but didn't get connect....

For the past few months docomo have been continuously unfairly charging me for services I didnt activate. They have charged me 15Rs for buying podcast on facebook marketing several times. They have charged me 30Rs for activating records club. And several other VAS have been activated without my permission which deduct money ranging from 2 to 30rs.

At first I used to tolerate it because it used to be 2-3Rs and I didnt have time...

Hello

MY Name is Yogesh Kumar , I am a user of Tata photon . My Tata Photon nu is [protected].
I buy this data card in 2011 . I buy this data card with postpaid connection . then i convert my data card postpaid to prepaid .
Now i received call form Tata customer care that there is some outstanding amount of Rs 496. Pls tell me without paying or clearing my amount how Tata people convert my data card postpaid...

sir,last night approx at 12:15 my 35 rupees deducted when i talk with custmer care he did'nt hear my problem properly and disconnect the call now i am trying to call but that is going busy
sir,please solve my problem immidiatly. my no. is [protected]...

Daily ta-netwap photoshoot alert massage are received and rs.1.50 paise cut in balance. I am calling customer care 4 time but no action taken yet...

i am using TATA docomo internet from last 1 year with there free packages but while i am using MoneyControl android application they are deducting 10paisa for every 10 kb.I had talk with MoneyControl guys thay are saying it is absoluaty free and it is not chargable as all over india using it free then why TATA DOCOMO charging me for this from LAST more than 6 monts i had mark complaint to Consumer Court but no respons from that guys.kindly...

To,
Tata Docomo

Sub : Tata Docomo Sim not activated

Dear Mr./Ms.,

My Name: Debajyoti Mohanty

My Complaint: Docomo Sim - [protected] Purchased on 10/12/2012 around 6:00 pm, Verification done by Tata Docomo ([protected]) on 12/12/2012 at 1:20pm. Till now my sim has not been activated. It is very sad & disappointing to get such an awful service from a Company so Established....

I hv purchased a TATA PHOTON + Modem by SATYAGEETA COMMUNICATION, a retailer in Jodhpur with a promise of getting it activated by the same day. i hv submitted all documents as asked by retailer at the purchase time, However my verification was done in 5 days. Since i was in urgent need of modem, I hv purchased another modem of some other vendor after two days. Now i don't need the second modem so i requested the retailer to take that...

This is my mobile Number [protected]
Rs 99/- has been deducted from my balance for some service which i have never used or subscribe to...
Since it's a huge amount i cant afford i want my Rs 99/- refunded as soon as possible.
Please Refund the amount soon or i ll file case in consumer court for this unusual balance deduction....

Hi

Tata Docomo Number:[protected]
Previous complaint ID:[protected]

This is regarding false charged in my Nov2012 bill. Please see the attached screenshot.

Here are the charges that are absolutely fraudulent -

Sno Date Time Phone Number Destination Charges
1 15/11/12 20:43:45 56060 SUB+NTY 30
2 15/11/12 20:43:46 Bairy piya ...

hi Sir.

My Name Shambhunath Kuril. Sir, I'm using tata docomo postpaid connection [protected]. Sir complain is that company change my tariff plan without my permission. After I complained them but they didn't give correct answer and now they block my customer care service and don't answering my Email. And sir, they doing these type scam to my all tata docomo numbers.

Right now I'm using more...

Why always an innocent customers get suffer
Sir
Please remember me I am Mr Sarada Prasanna Guru Mohapatra. I was the common man who raise hand against pre-activation of sim card. Now it happened that all operators are taking 3-4 days time to activate a new prepaid sim card.

Sir I got connected to Tata Docomo since last 5-6 months. I got two numbers of connection one for my Father ([protected]) and one for me ([protected])....

Dear Sir/Madam,

I, Anil Kumar (mobile number - [protected]) is a Tata Docomo’s postpaid customer with GPRS 2 [protected]@50 pack. I switched over to Docomo from Idea earlier this year. Now it seems it is the worst decision I have taken in my life. I have been overcharged for three months through bills dated 07-Nov-12, 07-Oct-12 and 07-Sep-12. Overcharging resulted due to activation of ‘dive-in’ service which was activated by Tata...

Dear Sir/Madam,
I've two Vodafone postpay numbers (I'm not giving numbers here for privacy, I can give numbers on secured link). I wanted to Port to Docomo.
I was contacted by your executive Nisha (phone number [protected]) on 30th November and had a plan details call from Mr. Syed (Phone: [protected]). Both of these are from Professional Enhanced Services Code: [protected])
So, on 1st December, 2012, I signed...

Unwanted Photoshoot Alert Service:

Photo-shoot Alert Service is activated on my number without my permission and my balance is deducted every day ( @ Rs 2/ day for the last 2 months).
When I try to deactivate the service from cutomer care IVRS; it says that I donot have any service activated.
Further more there is no option in the IVRS to talk to a customer care service team and get it de-activated.
I...

There is no network coverage in our Industrial Area and at my office Wipro Technologies, 31 MIDC, Hinjewadi Phase 2, Pune.
Earlier it could catch the other providers' network that why I opted for Postpaid connection. But looking to its bad service I need to switch to another service provider. But its a Postpaid connection I am still having problem in Number portability....

I recharged my number with Rs 250 which avails a consumer with a balance of Rs 250 and Unlimited 3g data(however the customer representative says that it is 1gb of 3g data,but thats okay). Although i got the balance i did not get the 3g data in which I was interested a lot. I complained it to the customer care agents.They assured me that my problem will be resolved. They told me to download the internet setting which I did,but unfortunately...