Tata Docomo — Balance deducted on the name of internet usage

Address:Vadodara, Gujarat

I had done the internet data usage plan of 126rs whose validity date is 26/11 and still the remaining data usage is 15.29mb and still 90rs of balance was decucted from my main balance on the name of internet usage. so i want my balance refunded as soon as possible because it is not at all valid to deduct the balance even the internet data usage is free. I have attached the screenshot depicting the remaining internet data usage. Do refund my balance or else i will further complain to the higher authorities. Mob no-[protected]
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Dear customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO
Dear Customer,

As per the discussion over call, we would like to inform you that as per our records we found that there is no wrong balance deduction found and you have been charged correctly as per your GPRS usage which was excess than your available data balance.

For any assistance mail us at [protected]@tatadocomo.com.

Thanks and Regards,
Customer Care
Tata Docomo.

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