Tata Docomo — Balance deduction

Address:Ahmedabad, Gujarat, 380028
Website:tatadocomo.com

Dear sir, /mam,
I have use tata docomo card my mobile number is [protected].
I get message for company side you recharge 99 rupees you get 1gb 3g data validity for 28 days when i rechare 99 rupees i get only validity 4 days. Now i call customer care someboday is say me not offter. Thats why i want to say tata docomo comapny is fraud with me so i want my validity for 28 days also my data 836 md my problem is not solve within 1 days i will go consumer court. I want my balance any how.
Regards
Vikash
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Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
As per the conversation had with our team, we regret for the inconvenience caused to you. In this regards, we would like to inform you that upon verifying our records the recharge of RC 99 has been successfully done on your number on[protected] at 09.31PM and credited with the benefit of 1GB for 4 days. However, being a loyal customer of TATADOCOMO an 846MB has been successfully credited to your account as a goodwill gesture with the docket number ABAL[protected] on dated 20-JUL-2016 10:41AM. We value your feedback and forwarding the same to the management. We are an organization committed to our customers with the objective of making the association a memorable and mutually rewarding one.

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