Tata Docomo — Balance Deduction from sbi account recharge was not done. | |
I have used sbi oxi pay on 23 August 2015 for recharging my docomo number [protected] but the transaction was not done. the payment status=completed successfully and transaction status = service not supported . it is a special recharge 153. i didn't get the balance for this recharge but the money from my sbi account is gone . Please find this problem immediately and refund my money.
Was this information helpful? | |
|
Tata DoCoMo customer support has been notified about the posted complaint. | |
 2 Comments | |
Comments
Dear Customer,
We tried to reach you personally on your number in order to understand your concern. However, the same was not reachable. In this regards, we would like to inform you that as checked we have not found any recharge of RC 153 on 23rd Aug 2015. Kindly note that if any amount is deducted from your bank account with transaction failure then the same will be credited to your bank account within 5 to 7 working days. If the same is not credited within specified time then mail us at [protected]@tatadocomo.com along with the bank statement for better assistance.
Thanks and Regards,
Customer Care
Tata Docomo
We tried to reach you personally on your number in order to understand your concern. However, the same was not reachable. In this regards, we would like to inform you that as checked we have not found any recharge of RC 153 on 23rd Aug 2015. Kindly note that if any amount is deducted from your bank account with transaction failure then the same will be credited to your bank account within 5 to 7 working days. If the same is not credited within specified time then mail us at [protected]@tatadocomo.com along with the bank statement for better assistance.
Thanks and Regards,
Customer Care
Tata Docomo
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
53%
Complaints
9255
Pending
2079
Resolved
4179
+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
View all Tata DoCoMo contact information
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata Docomo