Tata Docomo — Balance not debited in account

Address:Rohtak, Haryana, 124001

I purchased a new tata docomo connection 2 days back. I was told that i would be getting around 60 rupees as talktime value after activation. My number got activated around 36 hours before. Still i do not get any value added to my account. I went to the tata docomo store the morning, they told me that value will be added shortly, but it wasn't. I called many times but no one replied.In the evening, somebody picked the phone and said that the value will be added in 5 minutes. It has been almost 2 hours, but i get nothing.
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Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO
Dear customer,

As you have still not shared your contact details we assume that your issue is resolved, in case you have any further quires /issues you can mail us at [protected]@tatadocomomarketing.com

Thanks and regards,
Tata Docomo,
Customer care.

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